Pierce Washington

Salesforce Solution Architect

Pierce Washington

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudERP

About the role

  • This is the place to come to if you want to work with the best, get in at the ground floor and help sustain and grow one of the best places to work.
  • Design and deliver quote-to-cash (Q2C) automation solutions using the Salesforce Revenue Cloud beginning with the Q2C process discovery phase through to implementation providing functional guidance to your clients and the consultants on your team
  • Operate in a client-facing capacity to gather, synthesize, and translate business requirements into well-architected solutions that deliver Salesforce Revenue Cloud best practices
  • Lead discovery workshops to gather, define, and document current and future state business processes and functional requirements
  • Lead high-level integration discussions and design workshops and create current and future state architecture diagrams
  • Develop robust, scalable and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts and demonstrate solution functionality to client stakeholders
  • Act as the overall solution owner during the implementation phase ensuring the project’s scope and outcomes are on track
  • Conduct solution architecture reviews with project team members prior to design and development activities
  • Serve as the functional lead and coach team members to implement declarative configurations (Consultants) and customizations (Developers)
  • Demonstrate a strong understanding of Salesforce Revenue Cloud capabilities and clearly communicate its limitations and best practices to clients
  • Develop and present solution options to client, evaluating the pros and cons of declarative configuration against code and customization
  • Provide detailed level of effort estimates for proposed solutions
  • For clients with complex configuration requirements, leverage our strategic partner solution, Logik.io and be trained on the Logik solution
  • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
  • Assist in interviewing candidates to hire the best consultants into our practice
  • Work anywhere remotely with up to 25% travel required based on client needs and Covid safety concerns

Requirements

  • 6+ years of Salesforce industry experience in a consulting capacity working with the Sales Cloud and/or Service Cloud and a proven understanding of the software development lifecycle
  • 3+ years of hands-on experience with Salesforce CPQ (required), Billing (preferred), and Experience Cloud (preferred)
  • Prior experience as a Solution Architect or similar role on 4+ quote-to-cash CPQ projects that were at least 6 months in duration and included integrations with ERP systems
  • Complete understanding of data models, product/pricing master data management and standard ERP integration reference architecture
  • Hands-on declarative configuration expertise implementing products and price books, price rules, flows, advanced approvals, discounting, quoting, invoicing, and amendment and renewal processes
  • Working knowledge of custom development concepts such as flows, lightning components, apex, triggers and web services
  • Excellent client-facing written and oral communications skills
  • Experience in the High Tech or Manufacturing industries highly desired
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire within first several months
  • Required Salesforce certifications: Administrator, CPQ Specialist
  • Preferred Salesforce certifications: Billing Specialist Superbadge, Advanced Billing Specialist Superbadge, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Platform App Builder, MuleSoft Certified Developer
  • Experienced in project management theories, practices, and methods including Agile
  • Experienced with Visio, JIRA, Prodly, Copado, or similar tools desirable
  • Understanding of complementary CPQ applications such as Logik.io, DigitalRoute, DocuSign CLM, Conga Contracts, Xactly, Zilliant, PROS, and Avalara Tax
  • Bachelor’s degree in business, computer science, or engineering