Photronics

Manager

• Lead global Service Desk and Level 1/Level 2 support operations to deliver timely, reliable technology support across all locations.
• Manage incident prioritization, escalation, service level agreements, ticket trends, and satisfaction feedback to improve service continuity and employee experience.
• Drive global standards for computers, laptops, mobile devices, printers, peripherals, operating systems, configurations, and desktop support processes.
• Oversee device setup, hardware refreshes, software deployment, troubleshooting, technology transitions, and lifecycle activities to keep employees productive with minimal disruption.
• Strengthen IT service management practices for incidents, problems, changes, service requests, knowledge sharing, ticketing discipline, and support workflows.
• Identify root causes, reduce recurring issues, and partner with technical and business teams to ensure new or changed services are supportable before rollout.
• Partner with Information Security and Infrastructure teams to support device security standards, software patching, access controls, vulnerability remediation, and compliance requirements.
• Track and coordinate timely resolution of device-related risks, configuration gaps, and security or compliance issues that may affect service reliability.
• Oversee hardware and software asset management, including inventory accuracy, license compliance, lifecycle tracking, refresh planning, disposal coordination, cost visibility, and audit readiness.
• Lead, coach, and develop Service Desk and desktop support team members through clear priorities, performance expectations, accountability, and a service-focused culture.
• Manage vendor, managed service provider, and third-party support relationships to ensure effective escalations, performance review, and consistent delivery against support agreements.
• Improve the employee support experience through clear communication, consistent service practices, practical self-service resources, and responsive follow-through.

Manager, Desktop Support

• Lead day-to-day network operations, engineering, and support for US and EMEA locations, ensuring reliable and secure network services.
• Support and maintain LAN, WAN, wireless, VPN, firewall, site-to-site connectivity, and related network security services.
• Remain actively involved in troubleshooting, configuration, implementation, incident response, and change execution.
• Manage network incident, problem, and change activities, including root cause analysis, remediation planning, communication, and service restoration.
• Support enterprise network technologies including Fortinet firewalls, Cisco switching and routing, VPN connectivity, wireless infrastructure, WAN connectivity, and network security controls.
• Partner with the APAC Network Manager and global IT teams to align network architecture, standards, operational practices, escalation processes, and project execution.
• Develop and maintain network standards, diagrams, operational procedures, and infrastructure best practices.
• Oversee enterprise network monitoring and management platforms such as ManageEngine, Nagios, SolarWinds, PRTG, Zabbix, LogicMonitor, or similar tools.
• Define monitoring standards, alerting thresholds, dashboards, escalation workflows, and reporting to strengthen operational visibility and response.
• Analyze infrastructure trends, recurring issues, and service risks; implement corrective actions to improve availability and reduce disruption.
• Manage, coach, and mentor a small team of network and infrastructure resources while staying engaged in technical execution and operational support.
• Set priorities, coordinate daily work, allocate resources, and promote accountability, collaboration, and practical problem solving.
• Partner with Infrastructure, Security, Applications, Service Desk, site leadership, vendors, and global IT teams to support enterprise technology initiatives.

Manager, Network – Enterprise Tools

IT Support

• Lead and develop a globally distributed, technically diverse IT operations team.
• Ensure reliable, secure, and scalable IT operations across infrastructure and end-user platforms.
• Design, implement, and mature ITIL-aligned ITSM processes (Incident, Problem, Change, Request, Knowledge).
• Establish and operate an effective Major Incident Management (MIM) and on-call / escalation model across regions/time zones.
• Own Disaster Recovery (DR) and Business Continuity Planning (BCP), including documentation, testing, and continuous improvement.
• Provide operational leadership for Microsoft platforms: Azure, Microsoft 365, and Intune.
• Own and oversee core infrastructure operations: network (WAN/LAN/Wi Fi, internet circuits, firewalls), data centers/colocation (facilities coordination, racks/stack, power/cooling), telecom/voice, servers/compute, virtualization, storage, backup, and recovery.
• Drive monitoring/observability maturity (alert quality, event correlation, runbooks) and reduce noise while improving detection time.
• Own operational governance for patching, vulnerability remediation, endpoint/server hardening, and configuration standards (in partnership with Security).
• Champion configuration management and accurate asset/service inventories (CMDB), including dependencies required for DR and incident response.
• Own carrier and telecom/network vendor management, including circuit sourcing and renewals, SLA/OLA enforcement, cost optimization, and escalation through outages.
• Oversee vendor/managed service performance, including contract deliverables, service quality reviews, and escalation management.
• Establish and track operational KPIs, SLAs, and service health metrics; drive action based on trends and recurring issues.
• Map end-to-end operational processes and drive measurable, continuous improvement initiatives through standardization and automation.
• Communicate clearly with executive stakeholders on risk, stability, and operational performance.
• Build Power BI/Tableau dashboards for executive reporting on IT infrastructure health.

Director, IT Infrastructure

Accounts Payable

• Support AP Manager and Senior Accountants in the day-to-day operations of the Accounts Payable function, including workflow management, invoice processing, payment execution, and vendor administration, travel expense forms.
• Ensure timely and accurate processing of queued and recurring invoices, expense reports, wire transfers, ACH payments, and check runs.
• Review and approve invoice coding, payment batches, and exception handling to ensure compliance with company policies and accounting procedures.
• Maintain strong internal financial controls and support compliance with SOX and audit requirements.
• Partner with Procurement, Receiving, Treasury, and site Finance teams to resolve invoice discrepancies, purchase order mismatches, and vendor disputes.
• Monitor AP aging, accruals, payment terms, and vendor balances to optimize cash flow management and minimize financial risk.
• Manage month-end and year-end close activities related to accounts payable, including reconciliations, accrual support, and reporting.
• Support annual 1099 preparation and other regulatory or tax reporting requirements.
• Develop and maintain AP metrics and reporting, including cycle time, processing accuracy, discount capture, and outstanding liabilities.
• Identify and implement process improvements, automation opportunities, and system enhancements to improve efficiency and scalability.
• Serve as a key point of contact for internal and external audits related to accounts payable processes and controls.
• Assist in ERP optimization efforts, testing activities, and implementation of finance system upgrades or enhancements.
• Establish and maintain strong vendor relationships while ensuring a high level of responsiveness and professionalism.
• Support special projects and broader Finance initiatives as assigned.

Accounts Payable Supervisor

Technician

• Maintain accurate documentation in a centralized repository.
• Operate basic manufacturing equipment under supervision and according to standard operating procedures (SOPs).
• Perform equipment and process checks, escalating issues to senior technicians or supervisors.
• Record accurate production data and maintain logs in a central repository.
• Follow cleanroom protocols, PPE, and safety standards consistently.
• Support continuous improvement initiatives by providing feedback and observations.
• Collaborate with Engineering, trainers, and senior technicians.
• Additional responsibilities as assigned.

Manufacturing Technician I

Engineer

• Monitor assigned manufacturing equipment and assist with troubleshooting activities to support equipment performance and reliability.
• Perform routine support for corrective maintenance, preventive maintenance, and equipment improvement activities to help maximize equipment uptime and performance.
• Maintain equipment documentation with guidance, including procedures, troubleshooting guides, and calibration schedules.
• Coordinate with equipment vendors under guidance for service activities, technical support, and equipment-related projects.
• Assist with equipment qualifications, re-qualifications, and validation activities to support quality and process requirements.
• Participate in root cause investigations by gathering data and assisting with problem-solving activities.
• Monitor equipment performance metrics and assist in identifying opportunities for improvement.
• Support equipment installation, relocation, and decommissioning activities.
• Contribute to cross-functional improvement projects focused on equipment performance, process efficiency, and manufacturing objectives while developing knowledge of company systems and processes.
• Follow cleanroom protocols and comply with all EHS procedures to support a safe work environment.
• Perform additional responsibilities as assigned.
• Travel Occasional Travel (5-10%) for training, vendor support, FAT/SAT, or equipment installations.

Equipment Engineer I

General

• Set up, operate, monitor, and adjust manufacturing equipment according to production specifications and standard operating procedures (SOPs).
• Perform routine equipment and process checks, identify issues, apply basic troubleshooting within established procedures, and escalate concerns as needed.
• Record accurate production data and maintain logs in the appropriate systems.
• Follow cleanroom protocols, safety standards, and quality requirements consistently.
• Assist engineers with data collection, process monitoring, and basic qualification activities.
• Seek guidance when issues fall outside standard procedures.
• Provide informal support to newer technicians as needed.
• Collaborate with team members and cross-functional groups to support daily operations.
• Additional responsibilities as assigned.

Manufacturing Technician II

• Operate and troubleshoot complex manufacturing tools independently.
• Certified to run a minimum of three (3) tools and/or work centers independently.
• Ability to identify issues and properly escalate.
• Recommend or propose a more effective way for operation to maximize output while maintaining or improving product quality.
• Collaborate with Engineering on root cause analysis and corrective actions.
• Assist with tool qualifications, audits, and new process trials.
• Provide guidance and training for Technicians I–II.
• Identify and communicate equipment/process issues and support performance improvements.

Manufacturing Technician III

• Operate and monitor manufacturing equipment to ensure stable and consistent performance in production.
• Perform routine preventative maintenance (PM) and assist with scheduled calibrations and qualifications.
• Respond to tool alarms, faults, and process deviations, escalating issues as appropriate.
• Execute basic troubleshooting and support root-cause investigations led by engineering teams.
• Maintain equipment readiness by managing consumables, setups, and process conditions.
• Record and track tool performance data, logs, and maintenance activities in MES or equipment tracking systems.
• Support equipment startups, shutdowns, and changeovers in coordination with production schedules.
• Assist with installation, relocation, and qualification of new equipment or upgrades under engineering guidance.
• Follow and enforce cleanroom protocols, safety procedures, and EHS requirements.
• Maintain accurate documentation, including work instructions, checklists, and maintenance records.
• Partner with engineering and manufacturing teams to support yield improvement, defect reduction, and process stability initiatives.

• Drive continuous improvement initiatives focused on defect reduction, cycle time improvement, yield enhancement, and cost reduction
• Troubleshoot complex process, lithography, and equipment-related issues within a high-volume semiconductor manufacturing environment
• Lead and participate in cross-functional and multi-site technical projects to improve process capability and operational performance
• Support customer-facing development projects and drive issue resolution through data-driven analysis and effective communication
• Prepare technical reports, presentations, process documentation, and engineering summaries
• Support technology transfer activities from R&D into high-volume manufacturing
• Mentor junior engineers and technicians as needed
• Additional responsibilities as assigned.

R&D Engineer III – Advanced Memory

Program Manager

• Lead end-to-end integration and execution of complex R&D programs aligned with the company’s global technology and product roadmap
• Drive cross-functional collaboration across engineering, manufacturing, operations, and business teams to deliver strategic, multi-disciplinary initiatives
• Scale R&D initiatives from localized or site-specific efforts into globally coordinated programs supporting technology advancement and operational alignment
• Serve as the primary integration lead for high-priority, company-critical R&D programs involving multiple technologies, applications, and process nodes
• Establish program structures, priorities, timelines, and communication cadences to ensure alignment, accountability, and execution across globally distributed teams
• Partner closely with technical leadership to align innovation priorities with long-term business and technology objectives
• Apply deep systems-level technical expertise to integrate complex engineering efforts across multiple functional disciplines
• Actively contribute to hands-on engineering and R&D activities to accelerate technical problem solving, integration efforts, and project execution
• Identify technical risks, dependencies, and integration challenges while driving solutions in fast-paced, high-complexity environments

Senior Program Manager – R&D Integration

• Lead the design, implementation, administration, and continuous improvement of global compensation programs, salary structures, and pay practices
• Manage and evolve global job architecture, leveling methodologies, and compensation frameworks to support organizational scalability and consistency
• Conduct market pricing, competitive benchmarking, and compensation analyses using survey data and external market intelligence to ensure competitive and equitable pay positioning
• Partner with HR Business Partners, Talent Acquisition, Finance, and business leadership to provide strategic compensation guidance for new hire offers, promotions and transfers, organizational changes, retention strategies, off-cycle compensation adjustments
• Lead annual compensation planning activities, including merit cycles, bonus planning and modeling, promotion increases, and budgeting support
• Provide recommendations and insights on compensation trends, internal equity, geographic differentials, and evolving market conditions
• Ensure compensation programs align with company philosophy, business objectives, and compliance requirements across global regions
• Manage and support global equity compensation programs including Restricted Stock Units (RSUs), stock options, Employee Stock Purchase Plans (ESPP)
• Oversee grant processing, vesting administration, reporting, reconciliations, and audit support activities
• Partner with Finance, Payroll, Legal, and external administrators to ensure accurate reporting, governance, compliance, and documentation
• Support executive compensation analysis, compensation committee materials, and broader public-company compensation requirements as needed
• Monitor equity utilization, burn rates, and program effectiveness while providing reporting and recommendations to leadership
• Lead compensation analytics, workforce reporting, and dashboard development to support strategic decision-making
• Conduct pay equity, internal alignment, and compensation risk analyses; identify trends and recommend corrective actions where appropriate
• Develop financial and compensation modeling to support organizational planning, incentive design, and structural compensation changes
• Establish and maintain strong compensation governance, documentation, controls, and process consistency
• Ensure data integrity across HRIS, payroll, compensation, and equity administration systems through validation, reconciliation, and audit practices
• Deliver executive-ready reporting and presentations with clear, concise recommendations and business insights
• Serve as a trusted advisor to HR and business leadership on compensation philosophy, market competitiveness, and pay-related decision making
• Support and mentor HR team members and managers on compensation practices, leveling methodologies, and compensation-related processes
• Drive process improvements, automation opportunities, and scalable compensation operations aligned with organizational growth
• Contribute to broader HR transformation initiatives, including HRIS/compensation system optimization and global process standardization

Manager, Desktop Support

Manager, Network – Enterprise Tools

Director, IT Infrastructure

Accounts Payable Supervisor

Manufacturing Technician I

Equipment Engineer I

Manufacturing Technician II

Manufacturing Technician I

Manufacturing Technician III

Manufacturing Technician I

R&D Engineer III – Advanced Memory

Senior Program Manager – R&D Integration

Compensation Manager