Phillips 66

Data Engineer

• Lead the development and execution of enterprise-wide technology innovation strategies, ensuring alignment with organizational goals and measurable outcomes.
• Own the strategic roadmap for the enterprise data platform, guiding capability growth, investment proposals, and delivery of user-centered capabilities.
• Partner with AI, Data Science, Security, Cloud Engineering, and business teams to deliver a resilient, secure, and highly usable data platform that powers analytics, AI, and business systems.
• Make architecture and technology decisions, including reference architectures, build/buy evaluations, vendor selection, and patterns for data ingestion (batch/streaming/CDC), transformation (ETL/ELT), modeling, and serving.
• Define and implement governance policies, oversee platform operations, and ensure integration with application and analytics strategies.
• Foster a product mindset by driving stakeholder engagement, prioritizing initiatives, and communicating progress effectively.
• Manage the innovation pipeline, including resource allocation, budgeting, and the development and delivery of intellectual property that supports business objectives.
• Build organizational capability by coaching and mentoring talent, and develop annual business plans that support strategic objectives.
• Represent the company in industry forums and professional events, promoting the organization’s brand and efforts.
• Cultivate a culture of innovation, accountability, and engagement, ensuring results that make a measurable impact on the organization’s success.

Enterprise Data Platform Director

Engineer

• Design, develop, and support advanced process control solutions to ensure safe, efficient, and reliable operations.
• Lead the implementation and continuous improvement of process control systems, collaborating with cross-functional teams to identify opportunities and troubleshoot technical challenges.
• Develop and model new process control applications, support and optimize existing systems, and ensure all equipment and processes meet safety, regulatory, and production standards.
• Contribute to project management, equipment installation, and the creation of technical documentation, always striving for operational excellence and continuous improvement.
• Monitor and analyze data to enhance performance and recommend technical advancements.
• Share best practices across teams and support day-to-day process control needs, including tuning, troubleshooting, and developing new control schemes.
• Provide site support, as needed, for APC and regulatory controls, participate in plant improvement initiatives, and contribute to alarm management and control performance monitoring.
• Stay current with industry trends, adopt emerging technologies, and help foster a culture of safety, collaboration, and innovation.

Advanced Process Control Engineer II

Customer Support

• Serve as the central point of contact and subject matter expert for day to day management of customer operational issues.
• Own operational decisions to ensure orders are placed accurately, deliveries are error free, billing is prompt and correct, and customer requirements are clearly understood and met.
• Manage product shipments end to end, tracking orders and intervening proactively to ensure timely arrival at customer locations.
• Troubleshoot complex problems such as service disruptions, supply constraints, and delivery/invoicing issues with multiple stakeholders (plants, carriers, warehouses, sales, and customers).
• Respond promptly to advanced issue escalations, including providing or coordinating managerial approvals as required.
• Partner closely with Lubricants Management, Sales Representatives, Customer Service Account Specialists, Phillips 66 plants, Logistics, Transportation, Finance, and other key stakeholders to optimize the value chain and deliver a differentiated customer experience.
• Deliver prompt, clear, concise, multi mode communication (phone, email, virtual meetings) that adapts to the audience and situation to ensure customer feels heard, informed, and confident in our service and ability to meet their needs.
• Navigate difficult or sensitive conversations with customers and internal stakeholders in a way that builds trust and preserves strong relationships.
• Prioritize and manage multiple accounts, issues, and projects simultaneously, maintaining a high level of accuracy and follow through.
• Proactively identify, recommend, and implement process improvements that increase efficiency, reduce pain points, improve margin, and enhance customer satisfaction.
• Use customer relationship management tools (e.g., Salesforce) to document interactions to maintain a complete view of customer activity.
• Back up other Customer Service Center roles for vacation coverage and workload surges, contributing to a strong team environment.

Customer Service Coordinator II, Lubricants

Sales

• Build and manage relationships with customer accounts and prospects.
• Support branded sales accounts to ensure seamless communication and operational efficiency.
• Drive retention and volume growth through proactive portfolio management.
• Execute contract renewals and ensure accurate documentation in Salesforce.
• Coordinate post-contract activities and site setups.
• Provide ongoing customer support and resolve inquiries promptly.
• Collaborate with cross-functional teams to streamline project planning and execution.
• Analyze sales data and performance metrics to inform strategy.
• Represent the organization at trade shows and events to identify opportunities and enhance reputation.
• Monitor CRM usage and ensure data accuracy.
• Promote customer-centric solutions and internal collaboration.
• Ensure compliance with organizational policies and procedures.
• Participate in performance management and capability development.

Sales Expeditor, Branded

Manager

• Ensuring the safe operation of the Terminal site, including without limitation the suspension or cessation of activities
• HSEQ compliance and responsibility for the health and safety of all personnel using, working within and visiting the Terminal site and ensuring compliance with all applicable HSE Legislation
• Protecting the environment in and around the Terminal site and any acts (or omissions) by personnel using, working within and visiting which may impact therein
• Managing the actions required and specified under the Control of Major Accident Hazard Regulations 1999 for 1 x Top Tier site
• Liaising directly with local authority emergency planners, emergency services and health authorities in the development, publication and testing of off-site emergency plans for use in the event of a major incident
• Recruiting, appointing, managing, motivating, appraising and determining the remuneration of staff
• Developing and implementing procedures and work instructions to ensure that all operations and maintenance functions are carried out within the guidelines set by ISO45001, OHSAS 18001, COMAH and any other applicable Terminal policies
• Reporting directly to senior management on all operational and financial matters and managing the Terminal in accordance with required operating requirements

Enterprise Data Platform Director

Advanced Process Control Engineer II

Customer Service Coordinator II, Lubricants

Sales Expeditor, Branded

Manager – Oil Storage Terminal