pharma mall GmbH

Customer Support

• Manage existing customers and act as the first point of contact for inquiries
• Create, follow up on, and maintain quotations
• Work closely with field sales and financial accounting
• Maintain item, customer, and pricing master data
• Handle complaints and case resolutions
• Monitor delivery and project deadlines
• Support sales campaigns, price lists, and reporting and analyses

Inside Sales Representative – Customer Support, Quotation Management

Manager

• Assist with the planning and organization of our IT projects
• Analyze our IT and business processes together with experienced colleagues and develop optimization ideas
• Support national and international client projects and contribute to functional specifications and process documentation
• Assist in preparing proposals, effort estimates, and service descriptions
• Learn to prepare and execute system tests and user acceptance tests (UAT)
• Collaborate with our software team on release planning

IT Project Manager

Administration

• Verantwortung für die Weiterentwicklung und Pflege der onPremise-Systemlandschaft mit über 700 virtuellen Servern
• Betreuung und Administration der Speichersysteme sowie der Backupsysteme
• Unterstützung bei der Migration auf eine Kubernetes basierende Infrastruktur
• Mitarbeit an abteilungsübergreifenden internen Projekten und Entwicklung gemeinsamer Lösungen
• Beitrag zur Weiterentwicklung des Systems mit eigenen Ideen und Eigeninitiative

Netzwerk- und Systemadministrator – m/w/d

• You are responsible for the installation, configuration and maintenance of our Windows 11 and macOS workstation systems, which are managed via Microsoft Intune
• You receive and reliably process employee requests as part of first-level support
• You analyse system faults using our monitoring system and forward relevant information to the responsible teams
• You work closely with other departments to ensure smooth communication and efficient resolution of user issues
• You create and maintain technical documentation and manuals for the systems you support.

System Administrator – Clients & Apps

Backend Engineer

• Development of applications based on Spring, Spring Boot and Angular
• Independent ownership of development projects
• Contribution to architecture planning
• Writing tests and documentation
• Mentor for junior developers
• Conducting small on-site training sessions

Inside Sales Representative – Customer Support, Quotation Management

IT Project Manager

Netzwerk- und Systemadministrator – m/w/d

System Administrator – Clients & Apps

Java Software Developer