Pfizer

Senior Manager, Patient Services, Patient Affordability Solutions

Pfizer

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Illinois, New York, Pennsylvania, Washington

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Salary

💰 $120,800 - $201,400 per year

Job Level

Senior

About the role

  • Support specific initiatives in the development, implementation, and maintenance of Patient Affordability solutions, including: Executing and maintaining affordability solutions which may include design, development, execution, and maintenance of program/s
  • Affordability solutions vendor engagement and management
  • Lead RFP selection process (if required)
  • Project management of service enhancements and initiatives
  • Recommend budget requirements and manage dedicated brand dollars to affordability solutions
  • Monitor key operations metrics and conduct reviews with vendors
  • Integrate, lead or coordinate appropriate access interventions and tools within the HUB or appropriate channel, this could include co-pay offerings, relay health, Cover My Meds, and other such appropriate services
  • Development/co-development of key tactical elements
  • Understand the key drivers of product uptake in the various SOC’s and how affordability solutions can assist
  • Execute affordability solutions that help patients access and stay on appropriate therapy
  • Development of affordability solutions content, collateral, printing, distribution and field communications
  • Review Committee (RC) representation for appropriate materials
  • Financial and Analytics Assessments; Work with analytics to understand affordability financial assessments to optimize access and GTN management strategies
  • Work with cross-functional stakeholders to assess the optimal affordability solutions for given brands
  • Review program costs and provide insights into design changes to balance brand performance, expenses, and GTN
  • Collaboration with Key Stakeholders: Coordinate with the Director, Affordability Solutions to ensure optimization and synergy across vendors and programs
  • Work closely with Analytics to make changes to affordability models reflecting the competitive environment and business rules
  • Collaborate with HUB and SPP assigned colleagues to integrate programs within those channels
  • Identify opportunities to address key affordability and access challenges impacting brands
  • Support appropriate team members in developing affordability promotional materials for patients and providers
  • Partner with relevant legal and compliance colleagues, including P&A legal, BU Compliance, Privacy, and brand legal
  • Ensure execution of auditing and monitoring plans with NACO
  • Implement best practices and standard operating procedures at the Direction of the Director, Affordability Solutions
  • Work with procurement to update vendor SOWs/MSAs for new product additions or new services
  • Ensure all operations are consistent with Pfizer Policy and compliance standards
  • Provide a Patient First mindset to Patient Affordability solutions

Requirements

  • Bachelor’s Degree required
  • 6+ years of pharmaceutical experience
  • Strong project management skills
  • A high attention to detail with a customer service orientation
  • Experience and/or familiarity with design and implementation of access & affordability support and programs (copay)
  • Working knowledge of the compliance and regulatory environment for manufacturers in the pharmaceutical space
  • Experience with financial modeling and gross-to-net (GTN) impact
  • Strong vendor management experience (preferred)
  • Experience in executing and managing highly complex programs and projects
  • Understanding of reimbursement dynamics given multiple sites-of-care
  • Strong financial competence and analytical skills
  • Experience in marketing, payer marketing, specialty pharmacy, strategic and tactical planning, and business analytics a plus