Lead an AI product for the commercial AI Acceleration team
Design, develop, and scale real-time messaging suggestions for end customers
Build strong relationships with end customers to understand call workflows and identify pain points
Translate needs into product requirements and create a pod roadmap
Own the intake, refinement, sizing, and prioritization of backlog items
Partner with translators and UX to define problem statements and message flows
Ensure compliance with data access, model approvals, and regulatory requirements
Lead a cross-functional team through iterative development cycles
Oversee release readiness including test plans and deployment execution
Conduct UAT and production smoke tests to ensure systems meet SLOs/SLAs
Partner with Change Management & Training Lead to drive adoption
Triage and resolve user issues and manage incident reporting trends
Track and report KPIs including adoption and business outcomes
Foster a pod culture of clarity, speed, collaboration, and accountability
Requirements
BA / BS required
12+ years of experience leading cross-functional commercial projects (graduate degrees can be substitute for experience)
Understanding of AI and machine learning frameworks and libraries
Experience in leading teams
Experience with cloud platforms and tools for deploying AI models, such as AWS, Google Cloud, or Azure
Experience in AI development, including hands-on experience with designing, training, and deploying AI models
Strong project management skills, including the ability to plan, execute, and deliver projects on time
Excellent communication skills for articulating complex technical concepts to non-technical stakeholders
Strategic thinking to align AI initiatives with business goals and industry trends
Strong analytical and problem-solving skills to tackle complex challenges in AI development
Creativity to innovate and find novel solutions to problems
Understanding of ethical considerations and biases in AI, and commitment to developing responsible AI systems
Awareness of privacy and security issues related to AI and data handling
Understanding of marketing, brand management and commercial analytics to ensure relevant and impactful solutions
Ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Benefits
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AImachine learningcloud platformsAWSGoogle CloudAzureproject managementdesigning AI modelstraining AI modelsdeploying AI models