Senior Director, Commercial AI Product Owner
Pfizer
AWSAzureCloud
Product Manager – App Development, Healthcare Payer
Brillio
full-time
Posted on:
Location Type: Hybrid
Location: Saint Louis • California, Montana, New York, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for defining the vision and roadmap for 1–2 key digital products and leading their development and delivery.
- Act as or support the “voice of the customer,” working closely with internal stakeholders and cross-functional teams to ensure product strategies meet customer needs and business objectives.
- Develop a clear and actionable product strategy for app-based solutions within the healthcare payer domain (e.g., member apps, provider portals, claims tools).
- Create and maintain a product roadmap based on market trends, business goals, and user feedback.
- Write and groom user stories, ensuring alignment with Agile best practices and team workflows.
- Partner with engineering, UI/UX, QA, compliance, business, and data teams to define, build, and launch products.
- Act as the liaison between stakeholders, translating business needs into technical requirements.
- Own the end-to-end development lifecycle—from ideation through design, development, testing, launch, and iteration.
- Ensure app usability, accessibility, scalability, and compliance (HIPAA, NCQA, CMS) throughout the lifecycle.
- Track KPIs including app engagement, NPS, retention, and support metrics to identify areas for improvement.
- Launch new features with training, documentation, and marketing support for both internal and external users.
- Lead product demos, end-user education, and adoption strategies in collaboration with customer success teams.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field.
- Requires 4–6 years of related product management experience.
- Equivalent experience may be considered based on demonstrated accomplishments and skills reflective of this role.
- Proven experience in app development (mobile or web) in healthcare or highly regulated industries preferred.
- Familiarity with payer operations including claims, eligibility, provider directories, and regulatory requirements.
- Demonstrated analytical and problem-solving skills.
- Ability to manage multiple projects independently and drive them to completion.
- Excellent judgment, decision-making, and communication skills, including presenting to senior stakeholders.
- Strong project management skills and high attention to detail.
- Ability to gather facts, evaluate complex issues, and make sound product recommendations.
- Proven ability to thrive in Agile/Scrum environments.
- Strong communication and stakeholder management across business.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementapp developmentAgileuser storiesKPI trackingproduct strategyend-to-end development lifecycleusabilityaccessibilityscalability
Soft skills
analytical skillsproblem-solving skillsproject managementcommunication skillsdecision-makingattention to detailstakeholder managementindependent project managementjudgmentcollaboration
