Petal

Full-stack Engineer

• Collaborate closely with the Staff Developer, Product Owner, and other multidisciplinary team members to ensure progress and milestone delivery
• Design and implement new features and contribute to writing automated tests
• Participate in code reviews with your peers
• Ensure code quality and security while respecting development standards
• Monitor features in production, identify potential issues, assess risks, and take the necessary actions.

Senior Developer, Full-Stack

Billing Specialist

• Submit and process billing claims with speed and accuracy, ensuring all data is entered correctly;
• Assign and verify diagnostic codes with a strong eye for detail and compliance;
• Reconcile submitted claims, identifying discrepancies and resolving them proactively;
• Manage data entry for both paper-based and electronic claims, handling sensitive information with care;
• Support marketing administration, assisting with ad-hoc tasks and collaborating across teams when needed.

Medical Billing Clerk, Medcom

Director

• Lead and mentor a team of IT specialists across Canada
• Foster a culture of responsiveness, empathy, and continuous improvement in service delivery
• Define team priorities, capacity planning, and performance objectives
• Ensure staff are supported in their career goals and aligned with Petal’s values and strategy
• Develop an organisational structure which is fit for purpose and able to respond to Petal’s growing needs
• Partner with Engineering, Product, HR, Finance, and Legal to align IT operations with business needs
• Design, develop and manage processes for IT service delivery and measurement of their effectiveness to drive continuous improvement
• Own maintenance and optimization of internal systems, including device management, network access, and cloud-based tools
• Manage relationships with external vendors and service providers

IT Director

Engineering Manager

• Lead and support a multidisciplinary delivery team (typically 8–10 people) by setting direction, providing feedback, and fostering accountability.
• Plan and oversee delivery execution, ensuring that the team has clear objectives, realistic timelines, and effective prioritization of work.
• Collaborate closely with Product Management and Architecture to align on vision, define scope, and ensure solutions meet both functional and technical expectations.
• Identify and remove delivery blockers, optimizing the team’s workflow, tools, and processes to enable consistent execution.
• Coach team members on problem-solving, communication, and professional growth, while cultivating a healthy, high-performing team culture.
• Maintain visibility on quality and performance metrics, ensuring continuous improvement in delivery velocity, product quality, and predictability.
• Contribute to the evolution of Petal’s delivery model, sharing best practices and lessons learned with peer managers and directors.
• Bring a point of view: act as a thought partner to Product and Architecture, balancing technical feasibility, customer value and business impact.

Software Development Manager

Operations

• Define and govern Petal’s portfolio of product and service offerings
• Lead the end-to-end internal readiness process for product launches
• Drive operational alignment and execution across major product initiatives
• Oversee the creation and governance of internal and external product content
• Ensure Petal’s products comply with all relevant privacy, data protection, accessibility, and healthcare regulations

Vice President of Product and Technology Operations

Software Engineer

• Collaborate closely with the Principal Developer of your line of business
• Participate in establishing mobile application foundations when launching new products or projects
• Work closely with Product Managers and Team Leads to lead architectural discussions
• Actively contribute to defining best practices in mobile development
• Find solutions to complex problems and improve the performance of mobile applications
• Collaborate with quality assurance and customer success teams as a technical reference
• Support, advise, and mentor developers in product teams
• Ensure code quality and compliance with mobile development standards
• Ensure the security of product code within your vertical
• Act as a technical representative of your vertical to different practice communities
• Be an innovation champion within the organization
• Work collaboratively across technical leads and developers

Mobile Staff Developer

Product Operations

• Define and govern Petal’s portfolio of product and service offerings, ensuring clarity, structure, and consistency across the organization.
• Maintain offering frameworks, configuration rules, and lifecycle visibility to support strategic and operational decision-making.
• Partner with Product, Finance, and Marketing to develop and evolve pricing, packaging, and monetization frameworks that align with market needs and strategic growth objectives.
• Provide portfolio insights and reporting to support prioritization, investment planning, and roadmap alignment.
• Lead the end-to-end internal readiness process for product launches, ensuring smooth coordination between Product, Engineering, Customer Success, Support, and Marketing.
• Oversee release management, including the planning, communication, and tracking of product updates and new feature rollouts.
• Develop governance standards, readiness checklists, and performance metrics to ensure launch consistency and accountability.
• Conduct post-launch reviews to measure adoption and incorporate feedback into continuous improvement cycles.
• Drive operational alignment and execution across major product initiatives, ensuring goals, dependencies, and deliverables are clearly defined and tracked.
• Establish consistent planning, reporting, and communication frameworks that improve visibility, accountability, and strategic alignment.
• Partner with Product and Engineering leaders to align strategic roadmaps with organizational capacity and financial objectives.
• Champion process optimization and continuous improvement across the product lifecycle to enhance efficiency and predictability.
• Oversee the creation and governance of internal and external product content, ensuring internal teams have access to reliable, up-to-date product information.
• Ensure Petal’s products comply with all relevant privacy, data protection, accessibility, and healthcare regulations.

Vice President of Product Operations

Frontend Engineer

• Collaborate closely with the Staff Developer, Product Owner, and other multidisciplinary team members to ensure progress and milestone delivery;
• Design and implement new features and contribute to writing automated tests;
• Participate in code reviews with your peers;
• Ensure code quality and security while respecting development standards;

Front End Developer

• Submit and process billing claims with speed and accuracy, ensuring correct data entry
• Assign and verify diagnostic codes with attention to detail and compliance
• Reconcile submitted claims, identify discrepancies, and resolve proactively
• Manage data entry for paper-based and electronic claims, handling sensitive information securely
• Support marketing administration and assist with ad-hoc tasks across teams
• Collaborate closely with colleagues and take ownership of specific files and tasks
• Contribute to efficient billing cycle operations to help physicians work more effectively

Medical Billing Clerk

• Petal is a leading Canadian healthcare orchestration and billing company enabling Healthcare BI, advanced analytics, and informed insights
• Reporting to the Software Development Manager; play a central role in the mobile team and define mobile strategy
• Participate in strategic technological decisions and share knowledge to improve the team's experience
• Work closely with Product Manager, Team lead and other team members to deliver features
• Analyze technical requirements and constraints and make architecture decisions
• Provide mobile development recommendations, ensure code quality and compliance with programming standards
• Keep constant watch on technological developments and participate in Mobile, Backend or Web development
• Mobile stack: React Native (TypeScript, Redux), native iOS/Android; frontend Angular (TypeScript); backend services in Ruby on Rails; testing with Jest and end-to-end tools; continuous deployment practices