Persona

Security Engineer

• Support the implementation and monitoring of privacy and security controls across systems and processes
• Assist with security and privacy audits, assessments, and compliance initiatives
• Partner with Infrastructure, Security, Legal, and Engineering teams to operationalize privacy and compliance requirements
• Own pre sales security questionnaires and vendor assessments, collaborating closely with sales, post sales, and growth teams
• Work with external stakeholders and customers to address privacy and compliance inquiries and support related reviews or assessments
• Identify privacy risks, resolve complex issues, and improve policies, procedures, and documentation to strengthen operational processes

Security & Privacy Analyst

Revenue Operations

• Conduct quantitative analyses to identify trends, opportunities, and risks that inform GTM strategy and decision-making.
• Build and maintain reports and dashboards in Salesforce to track pipeline health, productivity, and performance metrics across the Strategic segment.
• Deliver clear, actionable insights to leadership to drive data-backed planning and execution.
• Partner with cross-functional teams to streamline and improve sales workflows, ensuring data integrity and operational efficiency.
• Manage and optimize sales development tools and oversee lead routing activity to maintain our high velocity of deal closes.
• Help document and refine best practices to scale repeatable, effective processes across the GTM org.
• Work closely with Sales, Finance, Marketing, and BI to ensure consistent definitions, data alignment, and operational execution.
• Support strategic initiatives that drive revenue growth and improve team productivity.
• Contribute to the annual planning and target-setting process through data analysis and insights.
• Be fluent in Salesforce - building reports, troubleshooting data discrepancies, and partnering with admins to drive automation.
• Support integrations and reporting workflows across Salesforce, Google Sheets, and BI tools (e.g., Sigma, Looker).
• Identify opportunities to enhance efficiency through better tooling and process automation.

Senior Revenue Operations Analyst

Sales Development Rep

• Identify high-potential businesses, verticals, and markets, and conduct outbound prospecting activities to generate leads for Persona
• Qualify prospects by understanding their needs, challenges, and fit with Persona’s products
• Engage with prospects through effective communication, delivering exceptional service, and build relationships to create interest and generate sales opportunities
• Collaborate with Account Executives to schedule meetings and hand off qualified leads for further sales engagement
• Research and stay up-to-date with industry trends, market conditions, and competitive landscape to effectively position our offerings
• Maintain accurate and detailed records of prospect interactions and update Salesforce
• Continuously improve product knowledge and sales skills through ongoing training and professional development

Sales Development Representative

• Research companies and industries to identify high-potential customers
• Support outbound prospecting through email and modern sales tools
• Learn how to qualify leads and help schedule meetings for Account Executives
• Maintain accurate and organized records in Salesforce
• Participate in training, mentorship, and shadowing to build sales and product knowledge

Sales Development Representative – Intern

Brand Designer

• Design and deliver category-defining digital experiences across our marketing website and interactive touchpoints
• Lead the direction of our marketing website through alignment on strategy
• Partner with design and engineering to turn bold concepts into refined prototypes
• Champion a culture of feedback and collaboration
• Develop a deep understanding of Persona’s brand

Brand Designer, Web

• Own the integrity and accuracy of Growth segment data in Salesforce (SFDC).
• Conduct regular audits to ensure records are clean, standardized, and up-to-date.
• Partner with team members to build automation for maintaining data hygiene and surfacing insights in real time.
• Establish and document best practices for data entry, maintenance, and review.
• Build and maintain a centralized Growth Team Wiki to house SOPs, documentation, and segment-specific processes.
• Continuously update, merge, and deprecate documentation to reflect current practices.
• Partner with RevOps and Enablement to track usage and ensure adoption of new resources.
• Support RevOps and Growth leadership with ad-hoc operational projects—including Salesforce enhancements, marketing requests and staffing models.
• Translate strategic goals into clear operational steps, driving execution across teams.
• Identify opportunities to automate repetitive tasks and propose scalable solutions.

Revenue Operations Analyst

• Partner cross-functionally to design and deliver impactful activations across marketing, sales, and support
• Carry work from early concept through final production—helping shape briefs and kickoffs, exploring bold ideas in depth, actively exchanging feedback, and maintaining exceptional craft at every stage to push the work beyond the status quo
• Elevate the standard of design within the Brand Studio and help strengthen how our brand is expressed within product
• Champion a culture of collaboration and feedback, engaging with designers, cross-functional partners, and executive stakeholders
• Develop a deep understanding of Persona’s brand and play a hands-on role in expanding and evolving it over time