PerkinElmer

Vice President

• Develop and execute multi-year strategic account plans aligned with client business objectives and industry trends.
• Conduct quarterly SWOT analyses and competitive benchmarking to refine account strategies.
• Establish and maintain executive sponsorship alignment between client and company leadership.
• Facilitate executive steering committees and governance forums to ensure alignment and transparency.
• Implement structured feedback loops to continuously improve service delivery.
• Lead crisis management and issue resolution with a focus on preserving long-term relationships.
• Set and achieve annual revenue targets for each account, with clear KPIs for upsell and cross-sell initiatives.
• Identify and pursue whitespace opportunities through proactive needs assessments and solution co-creation.
• Lead strategic pursuits, including RFP responses, solution design, and executive presentations.
• Chair regular account team meetings to align on goals, share insights, and coordinate execution.
• Ensure knowledge transfer and best practices are documented and disseminated across teams.
• Actively contribute to company-wide strategic initiatives, including service innovation and market expansion.
• Lead or participate in internal task forces focused on client experience, or operational excellence.
• Mentor high-potential talent and contribute to succession planning efforts.

VP, Client Engagement

• Define and execute a multi-year strategic roadmap for the practice, aligned with company-wide goals and market trends.
• Own the lifecycle of service offerings—from ideation and development to launch, refinement, and retirement.
• Conduct competitive benchmarking and market analysis to ensure offerings remain differentiated and relevant.
• Lead annual practice planning, including revenue targets, innovation priorities, and capability development.
• Establish and enforce delivery standards, methodologies, and quality assurance protocols across all practice engagements.
• Lead the development of reusable assets, playbooks, and accelerators to improve delivery efficiency and consistency.
• Conduct regular project audits and post-mortems to identify lessons learned and drive continuous improvement.
• Identify, mentor, and develop high-potential consultants within the practice to build future leadership capacity.
• Represent the company as a domain expert through keynote speaking, panel participation, and industry publications.

VP, Reliability and Asset Management

Field Engineer

• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
• Provide troubleshooting, repair, and qualification services for customers including warranty services within a prescribed time frame and established maintenance protocols
• Communicate service offerings including training, support, software, laboratory services products and field upgrades
• Partner with our customers to understand their analytical workflow and applications
• Complete all administrative tasks to include but not limited to time reporting, assigned training, etc.

Field Service Engineer, Chicago, IL

• Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service
• Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols
• Communicate service offerings including training, support, software, laboratory services products and field upgrades
• Partner with our customers to understand their analytical workflows and applications
• Support the local instrument sales representative(s) to help secure new instrument orders
• Provide service that helps to drive the sale of new service agreements, service agreement upgrades and instrument add-ons to existing service contracts
• Develop an understanding of other functional groups activities and responsibilities
• Demonstrate knowledge of and adherence to the installation, warranty, and service agreement documentation standards
• Contribute to account profitability through efficient execution and service delivery

Field Service Engineer – Field

• Provide highly visible customer support through the performance of on-site installation
• Overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Instruct customers in the operation and maintenance of the system
• Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
• Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory
• Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process
• Complete all administrative tasks, including but not limited to time reporting and assigned training
• Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Field Service Engineer – Field Remote

Operations

• Lead end-to-end program management for complex technical operations initiatives including new product introductions, technology transfers, process validations, and facility fit assessments
• Develop integrated program plans, critical path analyses, risk registers, and resource plans; proactively identify and escalate risks and issues
• Own stage-gate processes and governance deliverables, ensuring milestones are met on time, within scope, and aligned to regulatory commitments
• Coordinate cross-functional workstreams across Manufacturing, Process Development, Quality, Regulatory Affairs, Supply Chain, and Engineering
• Partner with technical subject matter experts to translate scientific and process requirements into executable operational plans

VP, Manufacturing and Technical Operations

Director

• Oversee the development and alignment of site strategies across multiple sites
• Drive business growth and client acquisition strategies
• Set the talent development strategy across multiple sites
• Approve resource plans and budgets for the market
• Ensure consistency in technical delivery across multiple sites

Director, PF Project Delivery

Manager

• Serve as primary owner of the US self-insured medical, prescription drug benefit and dental programs, with deep understanding of plan funding, claims administration, and stop-loss structure
• Partner with the US consultant (WTW) and third-party administrators to manage plan performance, cost trends, and utilization, bringing forward proactive, creative recommendations to reduce trend
• Own and manage relationships with all US benefits vendors including medical, dental, vision, life, disability, EAP and voluntary
• Drive vendor performance, escalate issues, manage SLAs, and ensure vendors are actively working as our partner
• Lead annual plan design review and renewal strategy in close partnership with WTW, ensuring recommendations are evidence-based and cost-effective
• Own the annual open enrollment process end-to-end, planning, benefits administration updates, communications, and post-enrollment audits
• Develop and execute a communications strategy that is employee-centered, clear, and drives informed benefit decision-making
• Create and maintain employee-facing benefit resources including guides, orientation, FAQs and change communications
• Partner with HR Technology and benefits administration vendor to ensure accurate plan configuration, eligibility rules, and file management for benefit events
• Act as the escalation point for complex employee benefits issues and appeals, ensuring timely, empathetic, and accurate resolution
• Ensure plan documents, SPDs, and legal notices are accurate, current, and compliant (ERISA, ACA, HIPAA, COBRA, and other applicable regulations)
• Ensure all required filing, including federal, state, and local are filed
• Directly supervise and develop one US Benefits Analyst, providing coaching, direction, and workload management
• Partner with the Global Head of Total Rewards to manage the WTW global consultant relationship across PerkinElmer's 30+ country footprint
• Hold the global broker accountable for preparation, country expertise, proactive market intelligence, and vendor advocacy
• Ensure global benefit recommendations are grounded in data and market benchmarking, not simply legacy structures or renewal defaults
• Actively engage WTW on emerging regulatory requirements, country-specific plan competitiveness, and benefit trends across regions
• Lead and develop PerkinElmer's global pooling strategy, working with WTW and network carriers to maximize financial efficiency across the international benefits portfolio
• Analyze pooling dividend performance and cost experience across countries, present recommendations to leadership with clear financial rationale
• Ensure pooling structures are aligned with local statutory requirements and competitive benefit positioning in each market.

Senior Manager, Global Benefits – US

• Provide highly visible customer support through the performance of on-site installation
• Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Instruct customers in the operation and maintenance of the system
• Serve as company liaison with customer on administrative and technical matters for assigned projects
• Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards
• Engage with customers to understand their analytical workflows
• Tailor service offerings, including training, support, and upgrades
• Enhance account profitability through efficient service execution
• Maintain assigned assets, including tools and test equipment
• Enhance product quality by proactively reporting improvement opportunities

Field Service Engineer – Houston, TX

• Develop and execute the comprehensive product roadmap and overarching business strategy for the GC portfolio
• Deliver the Annual Operating Plan (AOP)
• Champion a customer-centric approach
• Drive go-to-market (GTM) plans and product launch initiatives
• Oversee the entire product lifecycle
• Deliver Successful Product Launches

Product Director

• Provide highly visible customer support through the performance of on-site installation
• Oversee diagnoses, troubleshooting, service, and repair of complex equipment and systems
• Instruct customers in the operation and maintenance of the system
• Serve as company liaison with customers on administrative and technical matters for assigned projects
• Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
• Enhance account profitability through efficient service execution and by identifying revenue opportunities

Field Service Engineer – Bay Area/Stockton

• Provide highly visible customer support through on-site installation of complex equipment
• Oversee required diagnoses, troubleshooting, service, and repair of equipment
• Instruct customers in operation and maintenance of systems
• Engage with customers to understand analytical workflows