Field Service Engineer – Remote

PerkinElmer

Field Service Engineer performing installations, maintenance, and repairs in laboratory environments. Engaging with customers to tailor service offerings and enhance product quality.

Posted 6/9/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $79,000 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

repair of laboratory equipmenttechnical critical thinkingattention to detail

Soft Skills

outstanding customer servicelistening skillsinterpretation of client requests

Tools & Technologies

MS OfficeOutlookPowerPointWordtest equipmenttelecommunication equipment

Certifications & Qualifications

BA Bachelor DegreeAssociate DegreeHigh School Diploma

Industry Keywords

complianceservice standardskey performance indicatorsanalytical workflowsaccount profitabilityquality notification process

About the role

Key responsibilities & impact

Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.
Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.

Requirements

What you’ll need

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Technical critical thinking skills and attention to detail
Outstanding customer service skills complemented by an ability to listen to and interpret client requests
MS Office skills: Outlook, PowerPoint, Word
Ability to travel by air, vehicle and/or other means of transportation as business requires. Travel will vary depending on territory requirements and/or customer base typically up to 50% of the time.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities
Company provided car, laptop, and phone