Solutions Engineer, AI
Valence
ServiceNow
Senior Sales Engineer
Pendo.io
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £104,000 - £130,000 per year
Job Level
Senior
Tech Stack
JavaScriptServiceNow
About the role
- Be the Trusted Technical Expert – Partner with sales to drive business, guiding customers through their journey from initial discovery to full platform adoption.
- Deliver Impactful Demos – Craft and present tailored, high-value demonstrations that resonate with executives and technical buyers alike.
- Run Proof of Value Engagements – Define success, gather technical requirements, lead installations, and run hands-on workshops that prove Pendo’s impact.
- Solve Technical Challenges – Address customer questions on security, integrations, deployment, and data privacy with confidence.
- Collaborate & Advocate – Work with product, engineering, and customer success teams to escalate deal blockers and shape future product enhancements.
- Stay Ahead of the Curve – Keep up with industry trends, competitors, and best practices to continuously sharpen your expertise.
Requirements
- 5+ years in a customer-facing technical role, working with enterprise/Fortune 500 accounts.
- 3+ years of pre-sales experience, preferably in SaaS or software platforms.
- Experience in value-based selling frameworks like MEDDICC (or similar).
- Hands-on technical expertise in web (HTML, CSS, JavaScript, REST APIs) or mobile technologies.
- Exceptional presentation & demo skills, adaptable to both C-level and technical audiences.
- A passion for sales excellence and a relentless drive to win.
- Passion for AI - you embrace it at work and in your personal life, and are excited to work for an AI tech product.
- Preferred: Experience selling digital adoption, digital transformation, or change management solutions.
- Preferred: Familiarity with product teams and their unique challenges.
- Preferred: Experience with Salesforce, Workday, ServiceNow, SAP, or other enterprise ecosystems.
- Preferred: Startup/scale-up experience where processes evolve fast and adaptability is key.
Benefits
- Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.
- Exceptional candidates may be considered above this range.
- Career acceleration: Our SE team doubled in 2024, offering real career acceleration.
- Opportunity to gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.
- Culture: passionate, dynamic, and fun; leadership invests in our people.
- Accessibility and reasonable accommodation for applicants (contact accommodation@pendo.io).
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HTMLCSSJavaScriptREST APIsvalue-based sellingMEDDICCdigital adoptiondigital transformationchange management
Soft skills
presentation skillsdemo skillscustomer advocacycollaborationadaptabilitysales excellenceproblem-solvingcommunication
