Pearson VUE

Sales

• Achieving or surpassing territory sales targets by offering course-based solutions to faculty, thereby gaining market share
• Accelerating the shift toward subscription-based materials to tackle student affordability and access challenges
• Collaborating with specialists and account executives to implement effective program-wide or institution-wide solutions
• Conducting impactful back-to-school campaigns that boost student engagement
• Collaborating with bookstores to drive sell-through
• Tracking and forecasting in our SalesForce.com database

Sales Specialist

Customer Success Manager

• Define and evolve the end-to-end retention strategy across partner schools
• Identify and prioritize the highest-impact drivers of retention
• Translate strategy into clear initiatives, roadmaps, and measurable outcomes
• Ensure alignment between retention strategy and broader business priorities
• Analyze retention, persistence, and attrition trends across partner schools, cohorts, and student segments
• Identify key drivers of retention and disengagement, including academic, operational, and engagement factors
• Develop dashboards and reporting to provide clear visibility into retention performance and leading indicators
• Establish early warning indicators to proactively identify at-risk students and schools
• Lead a structured test → learn → scale approach to retention
• Develop and test hypotheses on key retention drivers (e.g., onboarding, engagement, academic experience, communication)
• Partner with schools and cross-functional teams to design and implement pilots
• Evaluate impact and scale successful interventions across partner schools
• Drive alignment on where to invest to improve retention outcomes
• Influence cross-functional priorities across Enrollment, Academics, School Operations, Product, and School Success
• Balance trade-offs and ensure focus on the highest-value initiatives
• Act as a strategic advisor to leadership on retention performance and opportunities
• Establish clear retention targets, metrics, and success measures
• Build and lead an operating rhythm (e.g., reviews, dashboards, performance discussions)
• Ensure accountability for retention outcomes across teams and schools
• Provide visibility into performance, risks, and opportunities
• Enable partner schools with insights, tools, and actionable guidance to improve retention
• Identify patterns and replicate best practices across the network
• Balance standardization with flexibility to meet local school needs
• Leverage analytics to inform strategy and decision-making
• Ensure retention insights are translated into clear actions and priorities
• Partner with analytics teams to enhance visibility into retention drivers and leading indicators
• Measurable improvement in student retention and persistence across partner schools
• Clear, prioritized retention strategy aligned to business goals
• Increased effectiveness of retention initiatives through testing and scaling
• Strong cross-functional alignment and accountability for retention outcomes
• Improved visibility into retention performance and drivers

Customer Success, Retention

Cloud Engineer

• As Database Administrator, responsible for architecture, planning, implementation, and maintenance of database systems
• Regularly work with development to improve production systems, tune workloads, and implement new database layouts and strategies
• Work closely with internal teams and serve as primary source for strategic database architecture, design, planning and implementation
• Software Development Life Cycle: implementation, deployment, and maintenance, including participation in monthly release rotation
• Database Change Management: Review scripts and perform deployments to Development, QC and Production Environments
• Create databases and ensure proper backup retention
• Write performant T-SQL and tune existing T-SQL
• Database performance tuning for optimal resource usage
• Assess real-time performance issues and determine root cause and resolution
• Work on various projects as directed in partnership with the development and other teams
• Mentor development teams to communicate and encourage database and T-SQL best practices

Cloud Services Engineer III

• Owning and growing a sales pipeline by identifying, developing, and closing new business opportunities across assigned market segments
• Building and sustaining long‑term relationships with existing customers, prospective clients, and partners through consultative engagement
• Leading client presentations, proposals, and negotiations to secure institutional agreements and achieve revenue targets
• Contributing to complex bids and large‑scale deals with accuracy, insight, and strategic alignment
• Partnering with marketing, sales, and product teams to align solutions with market and customer needs
• Tracking performance, forecasting sales outcomes, and reporting on business development activities