Divisional Administrator
University of Edinburgh Information Services Group
Test Centre Administrator
Pearson VUE
part-time
Posted on:
Location: 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £13 per hour
Job Level
Mid-LevelSenior
About the role
- Welcome, greet and check-in customers/test-taking candidates
- Comply with all exams testing security and procedures and follow company policies using careful judgment
- Verify customer/candidate personal identification documents and explain the exam testing process/rules
- Proctor / invigilate candidates while they are completing their exam/test
- Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre
- Perform some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary
- Ensure the candidate experience is a positive one by providing an exceptional customer service in a comfortable, friendly environment
- Work a variety of shifts according to business needs (Mon, Tues, Wed and Fri - 7.30 to 16.15 / Sat - 7.30 to 12.15 / Thurs - 7.30 to 13.30 / 13.15 to 19.15 Alternate Saturdays)
Requirements
- School qualifications in English and Maths
- Highly confident and skilled with computers (strong computer literacy)
- It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook)
- Flexible to work different days and times and comfortable in a quiet testing environment
- Availability to work a variety of shifts any day Monday through Sunday, including early mornings, late nights and weekends
- Ability to sit for long periods of time
- Excellent attention to detail and ability to monitor for restricted behaviour and notice details from a distance
- Able to escort candidates to and from exam/testing room
