Bilingual Guidance Consultant – Clinical EAP Intake and Triage
ComPsych
Test Administrator
Pearson VUE
part-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $18 per hour
Job Level
Mid-LevelSenior
About the role
- Provide a secure exam delivery and superior customer service in a comfortable friendly environment.
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor / invigilate candidates while testing.
- Troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days; availability Monday–Friday 6:20 AM–10:00 PM and 1–3 Saturdays per month 7:20 AM–9:00 PM.
- Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
- Must be able to sit for long periods of time and escort candidates to and from testing room; must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
