Client Trainer II – Fixed Ops
Cox Enterprises
Operations Manager, Product Solutions
Pearl Health
full-time
Posted on:
Location: Massachusetts, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $130,000 per year
Job Level
Mid-LevelSenior
About the role
- Shape how primary care providers succeed in value-based care by leading critical, cross-functional initiatives that translate complex performance data into actionable, tech-enabled services and product pilots.
- Own and execute initiatives designed to improve client performance and help shape the capabilities built into the Pearl Platform.
- Manage and scale our patient engagement services, experimenting with technologies like AI to compliantly deploy them to more practices.
- Support the development and deployment of our client performance management system, including capabilities for preferred network management.
- Collaborate with partners across R&D, Customer Success, Clinical Strategy, and Analytics to manage relationships that are critical to success in value-based care.
- Identify opportunities for improvement across our products and operations, making structured, data-driven recommendations as we continue to scale.
- Build and operate scalable systems to track the leading and lagging indicators of success across your initiatives.
- Support core team functions to help maintain our team’s effectiveness and efficiency.
Requirements
- 4-6 years of experience in healthcare operations, population health, and/or value-based care.
- A Bachelor’s degree or equivalent work experience.
- Experience using data to drive outcomes, with proficiency in Excel/Google Sheets and business intelligence tools to analyze information from disparate sources.
- A proven track record of working effectively in cross-functional teams and communicating with stakeholders at various levels of seniority.
- Experience working within a high-growth startup environment. (Nice-to-haves)
- A deep interest in learning the nuances of various Medicare programs. (Nice-to-haves)
- A passion for problem-solving from a systems perspective. (Nice-to-haves)
- Application form requests eligibility to work in the United States and visa sponsorship status.
