Principal Ops Prod Coordinator
Capital One
Supervisor, Operations – Claims
Centene Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $55,100 - $99,000 per year
Job Level
JuniorMid-Level
About the role
- Provides direct supervision to entry and/or processing staff
- Provides hiring, training, evaluation, development and performance management
- Monitors and directs workflow to ensure timely and accurate processing
- Develops policies and procedures to improve efficiencies and support new contracts or programs
- Interfaces with internal staff at all levels and customers
- Creates and monitors reports as required for process control and production effectiveness
- Makes necessary adjustments to maintain quality standards
- Completes special projects as required
- Responds to customer inquiries and tracks issues for process improvement
- Handles administrative issues and escalations
Requirements
- Bachelor's Degree in a related field or equivalent work experience
- 2+ years direct supervisory experience including hiring and firing authority for minimum of ten associates
- 2+ years in healthcare (government healthcare delivery preferred) or production environment
- Claims processing, medical billing/coding experience strongly preferred
- Knowledgeable in root cause and fee schedules highly preferred
- May require US citizenship and current security clearance.
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims processingmedical billingmedical codingroot cause analysisfee schedules
Soft skills
supervisionhiringtrainingevaluationperformance managementworkflow managementcustomer serviceadministrative issue handling
