Pearl Health

Artificial Intelligence

• Own, articulate, and execute the vision for an AI-first marketing organization.
• Architect an AI-powered content system to generate, optimize, and distribute abundant, high-quality content (SEO, articles, keywords) through a turnkey process.
• Build an AI-driven account-based marketing system to spin off and tailor landing pages for specific needs at scale.
• Design and deploy an automated customer marketing system to handle ad-hoc requests, approvals, and email creation, freeing up human effort.
• Act as the primary thought partner to C-level leadership on all system and channel strategy.
• Hire, mentor, and lead your future team, starting with a key partner in Marketing Operations to help you build these systems.
• Evaluate, own, and manage a partnership with an external agentic marketing consultancy to accelerate the construction of our new marketing engine.
• Help lead development and drive accountability around maintaining brand standards, as Pearl elevates its market positioning.

VP, Marketing – Systems & AI

Account Manager

• responsible for the growth and expansion of our provider network
• converting qualified opportunities into Participating Providers in ACO REACH, MSSP, and other Pearl offerings
• own the development of relationships with organizations managing large Primary Care Providers across the assigned territory
• educating leadership on the benefits of value-based care broadly
• ensure that key actions, deliverables, and analysis are delivered on a timely basis to achieve enterprise-focused sales objectives
• attend networking events, community events, and conferences to generate awareness and produce sales leads with positive ROI
• collaborate cross-functionally to deliver all aspects of the deal

Director, Enterprise Partnerships

Full-stack Engineer

• Serve as a technical architect and strategic partner for the team
• Drive system design and technical planning for projects
• Partner on architectural decisions for critical systems
• Define and implement engineering standards, patterns, and best practices
• Design and build high-performance, distributed systems
• Ensure observability, monitoring, and operational excellence across distributed services
• Mentor engineers at varying levels to accelerate their growth
• Own and drive multi-quarter technical projects with autonomy and accountability

Staff Software Engineer

Product Manager

• Own the roadmap for Pearl’s internal tools and systems, from short-term priorities to long-term vision.
• Design and optimize workflows for onboarding, customer configuration, payment processing, and provider management.
• Improve critical processes like payment tracking, statement publishing, and reconciliation — ensuring reliability, compliance, and auditability.
• Partner closely with Sales, Customer Success, Finance, and Operations to understand their workflows and translate them into scalable systems.
• Lead discovery, prioritize tradeoffs, and align stakeholders around high-impact opportunities for automation and self-service.
• Drive delivery with Engineering by synthesizing requirements, managing sprint priorities, and ensuring timely, high-quality releases.
• Act as a translator between technical and non-technical teams, making complex operational logic clear and actionable.
• Continuously identify and implement ways to move from manual, error-prone processes to automated, scalable solutions.

Product Manager, Internal Tools

Operations

• You’ll lead and optimize the data operations that serve as Pearl’s backbone—ensuring that every exchange, pipeline, and integration is accurate, reliable, and scalable.
• Own the data flow: Manage inbound and outbound data exchanges, ensuring accuracy, timeliness, and compliance across all systems and vendor integrations.
• Build scalable systems: Partner with Engineering and Platform Development to improve how data from disparate sources (CMS, MA payers, HIEs, vendors) is acquired, validated, and delivered.
• Monitor and maintain performance: Establish dashboards and monitoring processes to track SLAs, delivery performance, and data quality metrics across all pipelines.
• Collaborate cross-functionally: Work with Product, Engineering, and vendor partners (including Ursa and Quantician) to coordinate data ingestion, troubleshoot issues, and support new integrations.
• Problem-solve under pressure: Diagnose and resolve complex data issues quickly, balancing short-term fixes with long-term process improvements.
• Drive operational excellence: Develop documentation, automation, and best practices that reduce manual intervention and increase reliability.
• Lay the foundation for growth: Help establish and lead a centralized Data Operations function responsible for ensuring data reliability and scalability across Pearl’s expanding ecosystem.

Data Operations Manager

Engineering Manager

• Build and lead a high-performing team by recruiting, mentoring, and retaining exceptional engineering talent.
• Foster a culture of continuous learning and professional development through coaching and new opportunities.
• Set and enforce high standards for code quality, architecture, and process rigor, while balancing technical tradeoffs and speed to deliver results.
• Own your team’s commitments to deliver high-quality, robust, and scalable systems on time.
• Partner with Product, UX, and cross-functional stakeholders to define and deliver bold, scalable solutions.
• Engage deeply with the technical details of your team’s work to ensure sound decision-making and foster a "Bias for Action" to resolve blockers.
• Champion privacy and security, ensuring your team delivers solutions that comply with healthcare regulations like HIPAA and HITRUST.
• Communicate clearly with all stakeholders, aligning teams and modeling the "Disagree and Commit" principle when navigating conflicting priorities.

Software Engineering Manager

• act as a true owner of your team's outcomes
• recruit, mentor, and retain exceptional engineering talent
• set and enforce high standards for code quality, architecture, and process rigor
• own your team’s commitments to delivering high-quality solutions on time
• partner with Product, UX, and cross-functional stakeholders to define bold, scalable solutions
• engage with the technical details of your team’s work to ensure sound decision-making
• collaborate effectively with Product, Operations, Growth, and other stakeholders
• ensure compliance with healthcare regulations, such as HIPAA and HITRUST

• Lead the operational strategy that powers Pearl’s value-based care success, connecting cross-functional teams, data, and execution to drive measurable impact on patient outcomes and provider performance.
• Drive the roadmap for operational programs and partnerships that reduce unnecessary spend and utilization and improve care delivery across Pearl’s provider network.
• Partner with Data Science, Product, and Customer Success to size and prioritize strategic opportunities that impact total cost of care.
• Translate insights into scalable operational tactics that improve patient outcomes, decrease wasteful spending, and enhance provider experience.
• Lead efforts to identify, investigate, and mitigate fraud, waste, and abuse (FWA) — ensuring our processes uphold integrity and quality across the network.
• Develop and manage strategic vendor partnerships that advance Pearl’s total cost of care and utilization management objectives.
• Partner with Product and Growth teams to transform provider feedback and market learnings into product enhancements and operational improvements.
• Collaborate with Customer Success to design, roll out, and optimize provider incentive and engagement programs.
• Champion provider education through clear communication materials, guides, and training sessions that support success in value-based care models.

Director, Operations

Customer Success Manager

• Provide critical support that enables our provider partners to succeed with Pearl's platform and programs.
• Be a central hub of coordination and execution, working closely with Customer Success Managers.
• Coordinate the end-to-end onboarding process for new provider groups.
• Support Customer Success Managers in managing the day-to-day needs of our enterprise accounts.
• Manage key projects and workstreams.
• Develop and prepare materials for customer touchpoints.
• Serve as a key liaison between customers and internal teams.
• Analyze customer performance data to help develop reports and summaries.
• Act as the voice of the customer by documenting their feedback and escalating potential issues.

Associate, Customer Success

Data Scientist

• develop and maintain analytics infrastructure in Python, SQL, and PySpark for research in the VRDC
• partner with Finance and Data Scientists to understand practice management
• synthesize findings into decision tools for risk management products
• build foundational infrastructure and standard operating procedures for pricing/underwriting based on Medicare data
• design greenfield systems and architect experimentation pipelines
• improve performance of 500+ models predicting financial viability of practices in value-based care

Staff Data Scientist

Recruitment

• Own end-to-end recruiting for a variety of roles across the business (customer success, analytics, etc.)
• Partner with hiring managers to shape role requirements and craft sourcing strategies
• Source, engage, and nurture diverse candidates through creative outreach and networking
• Coordinate interviews and communication, ensuring a seamless candidate journey from application to offer
• Advise hiring managers on interview best practices and equitable decision-making
• Track and share recruiting metrics that inform decision-making and improve outcomes
• Continuously refine processes to scale with Pearl’s growth and deliver consistency across roles
• Contribute to broader People initiatives, including employer branding and engagement projects

Staff Recruiter

Platform Engineer

• Utilize Infrastructure as Code (Terraform) to ensure reproducible and scalable environment setups
• Design and implement infrastructure for applications hosted on AWS, supporting event-driven systems and serverless functions
• Develop and maintain robust CI/CD pipelines using tools such as Github Actions, CircleCI and AWS CodePipeline
• Develop tools and workflows to automate the software development lifecycle from inception through production, including code promotion and configuration management
• Own the observability pipeline to ensure applications can be well monitored
• Scale infrastructure to meet increasing demand while managing cost effectively
• Help inform our security and compliance best practices by ensuring our architecture meets the demands of a regulated work environment
• Set and maintain a high bar for quality and operational excellence for all software engineers at Pearl Health

Senior Platform Engineer

Data Analyst

• Partner with Product, Engineering, Customer Success, and other teams to translate business challenges into actionable analytical solutions.
• Build and maintain data assets, dashboards, and reports that deliver insights and unlock decision-making.
• Collaborate with Data Engineering to design and build data marts and pipelines in Snowflake & dbt that directly serve stakeholder needs.
• Translate complex business challenges into analytical frameworks, leveraging statistical modeling (e.g. regression analysis) to provide actionable recommendations and influence key decisions.
• Manage a prioritized backlog of requests, balancing competing stakeholder needs with business impact.
• Contribute to the company’s analytics strategy and roadmap, identifying opportunities with a 1–2 year horizon.
• Mentor analysts across the team, sharing best practices in analysis, stakeholder engagement, and data storytelling.
• Help establish standards and workflows for data analysis, reporting, and dashboard development.

Staff Data Analyst

• Coordinate the end-to-end onboarding process for new provider groups to ensure a smooth and successful implementation.
• Support Customer Success Managers in managing the day-to-day needs of our enterprise accounts, including product adoption, performance reporting, and workflow design.
• Manage key projects and workstreams, applying your project management skills to keep cross-functional stakeholders aligned and deadlines met.
• Develop and prepare materials for customer touchpoints, including agendas for working sessions, training calls, and business reviews.
• Serve as a key liaison between customers and internal teams—including Practice Transformation, Data Science, and ACO Operations—to coordinate deliverables.
• Analyze customer performance data to help develop reports and summaries for both internal and external stakeholders.
• Act as the voice of the customer by documenting their feedback and escalating potential issues or risks to senior team members.

Customer Success Associate

• Report directly to the CEO and act as an internal special operator deployed across the company to lead critical, time-sensitive initiatives
• Lead high-priority strategic initiatives from conception through completion across product, operations, and go-to-market teams
• Partner with the CEO and senior leadership to identify, define, and prioritize the company’s most pressing challenges and opportunities
• Embed within different teams to rapidly assess complex situations, build actionable plans, and execute with speed and precision
• Drive alignment and momentum on cross-functional projects, managing complex timelines and coordinating with stakeholders at all levels
• Serve as the connective tissue between teams: crunch numbers, build presentations, manage partnerships, or launch pilots as needed

Senior Director, Strategy and Operations

• Shape how primary care providers succeed in value-based care by leading critical, cross-functional initiatives that translate complex performance data into actionable, tech-enabled services and product pilots.
• Own and execute initiatives designed to improve client performance and help shape the capabilities built into the Pearl Platform.
• Manage and scale our patient engagement services, experimenting with technologies like AI to compliantly deploy them to more practices.
• Support the development and deployment of our client performance management system, including capabilities for preferred network management.
• Collaborate with partners across R&D, Customer Success, Clinical Strategy, and Analytics to manage relationships that are critical to success in value-based care.
• Identify opportunities for improvement across our products and operations, making structured, data-driven recommendations as we continue to scale.
• Build and operate scalable systems to track the leading and lagging indicators of success across your initiatives.
• Support core team functions to help maintain our team’s effectiveness and efficiency.

Operations Manager, Product Solutions

• Partner with executive leadership across the company to establish the DS&A team's strategic priorities and ensure bidirectional alignment with company goals.
• Lead, mentor, and develop a team of DS&A managers and Principal Data Scientists, fostering their professional growth and career progression.
• Define the team's multi-year research trajectory in collaboration with the Chief Data Science Officer, identifying new opportunities and fostering innovation.
• Establish and refine robust frameworks and best practices for research, quality assurance, and operational efficiency to maximize your team's impact.
• Collaborate with Engineering and Technical Operations leadership to envision and build a scalable, secure MLOps environment that meets future research and product needs.
• Pioneer the application of Generative AI within DS&A operations to amplify the team's impact and serve as a model for broader company adoption.
• Communicate complex technical concepts and strategic initiatives clearly and persuasively to executive leadership, investors, and external partners to influence critical decision-making.