VP Operations
Canals
Switching
Director, Operations
Pearl Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts, New York, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $150,000 - $200,000 per year
Job Level
Lead
About the role
- Lead the operational strategy that powers Pearl’s value-based care success, connecting cross-functional teams, data, and execution to drive measurable impact on patient outcomes and provider performance.
- Drive the roadmap for operational programs and partnerships that reduce unnecessary spend and utilization and improve care delivery across Pearl’s provider network.
- Partner with Data Science, Product, and Customer Success to size and prioritize strategic opportunities that impact total cost of care.
- Translate insights into scalable operational tactics that improve patient outcomes, decrease wasteful spending, and enhance provider experience.
- Lead efforts to identify, investigate, and mitigate fraud, waste, and abuse (FWA) — ensuring our processes uphold integrity and quality across the network.
- Develop and manage strategic vendor partnerships that advance Pearl’s total cost of care and utilization management objectives.
- Partner with Product and Growth teams to transform provider feedback and market learnings into product enhancements and operational improvements.
- Collaborate with Customer Success to design, roll out, and optimize provider incentive and engagement programs.
- Champion provider education through clear communication materials, guides, and training sessions that support success in value-based care models.
Requirements
- Bachelor’s degree required; advanced degree (MHA, MBA, MPH, or related) preferred.
- 8+ years of experience in healthcare operations, value-based care, or health plan management.
- 5+ years of leadership experience managing cross-functional teams and high-impact initiatives.
- Deep understanding of total cost of care, utilization management, and value-based care models.
- Proven success translating analytical insights into operational strategy and measurable results.
- Experience with Medicare and/or Medicaid programs, including CMS regulations and CMMI models.
- Demonstrated experience managing vendors and external partnerships to drive performance.
- Strong communication and stakeholder management skills across clinical, technical, and business teams.
Benefits
- We offer a competitive benefits package.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
healthcare operationsvalue-based carehealth plan managementutilization managementanalytical insightsoperational strategyvendor managementstakeholder managementMedicare programsMedicaid programs
Soft skills
leadershipcommunicationcollaborationstrategic thinkingproblem-solvingcross-functional team managementtrainingeducationrelationship buildingperformance improvement
Certifications
Bachelor's degreeMHAMBAMPH
