Director, Client Relationship Management – Strategy
Saffire, LLC
Director of Strategic Accounts
Patterson Companies, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Responsible for leading a sales team by setting individual sales goals to generate sales and growth in an assigned geographic area including market penetration.
- Overall responsible to meet or exceed goals, revenue, and margin expectations by developing short and long-term business goals.
- Responsible for sales execution to achieve desired outcomes across assigned region.
- Monitor sales operations to recognize trends, opportunities to enhance procedures, identify potential problems, or other factors that might impact achieving goals or performance with an eye toward optimizing sales results.
- Demonstrates a high business acumen and meets or exceeds sales targets.
- Drive accountability, new business opportunity development, customer relations and customer retention.
- Hire, develop, train and retain diverse sales force.
- Responsibly to coach and mentor sales team on best sales principals to meet the expectations of our customers.
- Demonstrate change leadership; drive and actively lead team through business changes by clearing and confidential communicating business strategies to assigned team.
- Ensures direct reports are aware and follow established ethical business practices and Company’s Code of Conduct to create a supportive and productive working environment.
- Provides ongoing training and development through sales meetings and consistent field co-travel with sales team.
- Collaborate with internal business partners to create, executive and measure sales within the assigned market.
- Provide guidance to sales team on how to leverage appropriate pricing strategy to most profitable business growth across multiple supply and equipment categories.
- Develops and co-owns personal contact with key accounts/customers.
- Drive understanding and adoption of key business tools and resources.
- Observe progress, judge the effectiveness of direct reports, and provide timely and appropriate feedback.
- Coach and counsel direct reports to perform successfully and in ongoing development of skills and competencies.
- Actively seeks information regarding Patterson products and services, competitive intelligence, and industry information.
- Keep informed of industry trends, emerging technologies and potential partnerships in the DSO space.
- Proactively seeks opportunities to discuss equipment and technology solutions based on specific customer needs and emerging trends in the dental industry.
- Holds client relationship meetings and quarterly business reviews to monitor satisfaction levels with Patterson’s service and support and illustrates all the value-added services provided.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in sales, business, economics, finance or related major or equivalent experience and at least 10 years of proven sales executive experience in business-to-business sales model
- Possessing a high business acumen, strong decision-making skills and a strong customer focus is vital.
- The ability to effectively address conflict, lead people, build a high performing team, be adaptable, and facilitate ongoing development is key.
- Ability to clearly and confidently communicate, present, and influence at all organization’s levels, including executives and C-level.
- Promote customer center culture.
- Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily.
- Valid driver’s license along with good driving record.
Benefits
- Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
- 401(k) Match Retirement Savings Plan.
- Paid Time Off (PTO).
- Holiday Pay & Floating Holidays.
- Volunteer Time Off (VTO).
- Educational Assistance Program.
- Full Paid Parental and Adoption Leave.
- LifeWorks (Employee Assistance Program).
- Patterson Perks Program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales executionbusiness developmentmarket penetrationpricing strategycustomer relationscustomer retentionsales goalssales targetsbusiness acumenconflict resolution
Soft skills
leadershipcoachingmentoringcommunicationadaptabilityteam buildingdecision-makingcustomer focuschange leadershipfeedback
Certifications
Bachelor’s degreevalid driver’s license
