Patronus Group

Product Manager

• You take ownership of our web-based applications (webshop, Customer Portal, back office)
• Together with the CTPO and the product team, you develop products that provide people with security in critical moments
• You validate needs through user research and customer conversations and translate business and customer requirements into clear user stories, acceptance criteria, and a prioritized backlog
• You follow a data-driven approach for all product decisions: you measure KPIs after each release, systematically analyze user feedback, and draw clear conclusions for the next iteration
• You understand complex customer processes, design thoughtful workflows from them, and create an outstanding user experience (UX)
• With experience in subscription models and billing systems (e.g., Stripe) and a strong sense for e-commerce, CRO and A/B testing, you make our webshop a growth driver
• Together with the CTPO, you actively shape the web product strategy
• As a bridge between stakeholders, engineers, and QA, you communicate goals and updates, coordinate releases, and remove blockers
• You test features hands-on, support Customer Support with troubleshooting, and oversee QA processes through to release
• You use AI tools for faster prototyping and the generation of user interfaces (UI)

Senior Product Manager – Web, German-speaking

• You take ownership of our mobile products (iOS, Android and smartwatch apps) and play a key role in shaping Patronus’s growth.
• Together with the CTPO and the product team, you develop products that give people security in critical moments.
• In this role you will work with a high degree of ownership, short decision paths and direct influence on strategy and product — delivering the best customer experience for our users.
• You validate needs through user research and customer interviews and translate business and customer requirements into clear user stories, acceptance criteria and a prioritized backlog.
• You apply a data-driven approach to all product decisions: after every release you measure KPIs, systematically analyze user feedback and draw clear conclusions for the next iteration.
• You understand complex customer journeys, design thoughtful workflows from them, and thereby create an outstanding user experience (UX).
• With a good sense for app metrics, retention and A/B testing, you increase activation and engagement — making our apps a growth driver.
• Together with the CTPO you actively shape the mobile product strategy.
• As a bridge between stakeholders, engineers and QA, you communicate goals and updates, coordinate releases and remove blockers.
• You test features hands-on, support customer support with troubleshooting and accompany QA processes through to release.
• You use AI tools for faster prototyping and generating user interfaces (UI) — from the initial idea to a testable design.

Senior Product Manager – Mobile, German speaking

Operations

• You will support the Partner & Payments team in day-to-day operations related to cost coverage, reimbursements, and care fund processes
• You will process and document cases, assist with follow-up on open items, and ensure that relevant information is accurately maintained in our systems
• You will maintain relevant data in our internal systems and ensure information is recorded completely and correctly
• You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds
• You will create and update overviews, lists, and simple analyses in Google Sheets or Excel
• You will identify recurring patterns, sources of errors, or unclear issues in daily operations, propose improvements, and help implement them
• You will support the documentation and standardization of existing processes, for example in guidelines, checklists, or process overviews

Operations Internship, Partner & Payments

Digital Marketing

• Develop and scale growth strategies across various digital channels
• Plan, coordinate, and produce high-performing content and conversion-driven copy for digital touchpoints such as social media, websites, and landing pages
• Create and optimize video content for formats such as Reels, TikTok, and LinkedIn
• Identify new growth opportunities, prioritize initiatives, and drive experiments/tests
• Conduct keyword, competitor, and audience analyses and derive actionable measures
• Collaborate closely with teams such as Product, Design, SEO, and Performance Marketing

Senior Product Manager – Web, German-speaking

Senior Product Manager – Mobile, German speaking

Operations Internship, Partner & Payments

Organic Growth Manager – Digital Marketing, Social