Patronus Group

Sales

• First point of contact for potential customers (B2C)
• Provide telephone-based advice on questions concerning the Patronus watch
• No cold calling — consult only on inbound requests
• Document call progress in the CRM system
• Internal communication using Google Workspace (Google Docs, Google Sheets, etc.) and Slack

Sales Manager

Android Engineer

• Build and improve Android apps that delight users and enhance daily lives.
• Develop for Wear OS and Android smartwatches with seamless phone–watch synchronization.
• Dive deep into the Android system layer when needed: enabling root-level features, system integrations, and custom device behaviors.
• Explore and implement OS-level modifications, such as background services, optimized system processes, or device-specific enhancements.
• Optimize for performance, battery, and UX across mobile and wearable platforms.
• Collaborate cross-functionally with product, design, and engineering to bring high-impact features to life.
• Apply best practices for testing, CI/CD, and production monitoring to ensure reliability and scalability.

Android Engineer – Berlin

Full-stack Engineer

• Take full technical ownership of a modern, multi-platform architecture, including: Web Applications: Webshop, Customer Portal, Backoffice (Angular + Kotlin/Java + AWS Lambda), Smartwatch: WearOS / Android, Mobile Applications: Android / iOS
• Lead and mentor a cross-functional engineering team (backend, frontend, mobile, DevOps)
• Provide architectural guidance, technical mentorship, code reviews, and promote best practices
• Design, develop, and maintain scalable systems and software architectures with a focus on fault tolerance and performance
• Drive the design and implementation of middleware solutions to orchestrate communication between internal services, CRMs, and third-party tools
• Manage critical third-party integrations, such as Salesforce and Chargebee, ensuring reliable and seamless operation
• Stay hands-on to drive implementation, remove blockers, set technical standards, and enable execution velocity
• Translate business requirements into clear technical tickets, priorities, and delivery timelines
• Collaborate closely with the CTPO, product managers, operations, and external partners
• Act as a key interface between engineering and the broader business
• Continuously improve code quality, development workflows, and infrastructure reliability
• Own and maintain documentation for technical decisions, architectural patterns, and system integrations

Lead Software Engineer – Berlin

• First point of contact for potential customers (B2C) and provide telephone consultations about Patronus watches
• No cold calling — advisory conversations in response to inbound inquiries
• Daily conversations to capture customer needs for product development
• Document work progress and customer conversations in the CRM system
• Use Google Workspace and Slack for internal communication

Career-Changer Sales

• Develop and optimize smartphone and smartwatch applications
• Collaborate closely with Product, Design, and Engineering to deliver high-impact features
• Build and improve Android apps that delight users and enhance daily life
• Develop for Wear OS and Android smartwatches with seamless phone–watch synchronization
• Dive deep into the Android system layer when needed: enable root-level features, integrate with system services, and implement custom device behaviors
• Explore and implement OS-level modifications, such as background services, optimized system processes, or device-specific enhancements
• Optimize performance, battery life, and user experience across mobile and wearable platforms
• Apply best practices for testing, CI/CD, and production monitoring to ensure reliability and scalability

Mobile Developer – Android, Wear OS

Chief Marketing Officer

• Build and lead a high-performing marketing team, developing team members both professionally and personally through strong mentoring and coaching
• Develop and own the strategic direction of all marketing activities — including Brand, Performance, Content, and Growth Marketing
• Act as the in-house performance marketing expert at Patronus, driving innovation, testing new channels, and training internal stakeholders
• Establish metric-driven reporting structures and ensure full funnel transparency — from lead generation through retention and LTV
• Develop and implement scalable, data-driven marketing processes aligned with our business strategy and customer journey
• Own the SEO and content marketing strategy and continuously evolve it to strengthen our organic visibility and inbound acquisition
• Execute effective campaigns across paid and organic channels, working closely with Product, BI, Sales, and Operations
• Foster a deep understanding of customer needs and market trends and translate these insights into actionable, high-impact growth strategies

Head of Marketing, German Speaking

Content Marketing Manager

• Responsible for our web presence — from updates and site structure planning to the content roadmap
• Create and optimize landing pages (Unbounce & Webflow) for high-performing paid campaigns
• Implement website updates and build new pages using Webflow — precise and creative execution
• Conceptualize and produce creatives (video & image) — from idea to final assets for website, social media and display ads
• Develop compelling headlines and high-converting copy for a variety of online and offline campaigns
• Work closely with internal and external stakeholders to improve processes

Marketing Manager, Web & Content – German-speaking

Customer Success Manager

• You are the first point of contact for our customers
• Actively support your team leads with data-driven analyses, process improvements and structured feedback
• Resolve customer inquiries (e.g., during onboarding or in case of contractual or technical issues)
• Ensure a first-class customer experience
• Analyze recurring customer inquiries and feedback, derive actionable recommendations and support the continuous improvement of our processes
• Work closely with the Operations and Sales teams
• Ensure customer requirements are implemented efficiently and sustainably
• Identify optimization opportunities in customer service and actively support team leads in IT- and AI-supported scaling, automation and optimization of processes
• Own the results and KPI development for your areas of responsibility, develop solutions for complex inquiries and contribute to long-term customer satisfaction.

Customer Success Agent

• You are the primary point of contact for our customers.
• Actively support your team leads with data-driven analyses, process improvements and structured feedback.
• Resolve customer inquiries (e.g., during onboarding, contractual or technical issues).
• Ensure a first-class customer experience.
• Analyse recurring customer inquiries and feedback and derive actionable recommendations.
• Work closely with the Operations and Sales teams to ensure customer requirements are implemented efficiently and sustainably.
• Identify optimisation potential in customer service and actively support team leads in IT- and AI-supported scaling, automation and process optimisation.
• Take responsibility for the results and KPI development of your own areas and develop solutions for complex inquiries.

Data Analyst

• Build impactful analyses that go beyond “what happened” to explore “why it happened” and “what will happen next.”
• Support stakeholders across Product, Operations, Marketing, and Leadership to take data-informed decisions.
• Help develop and maintain scalable data models for key company KPIs, leveraging dbt and modern cloud-based solutions.
• Leverage advanced analytics and statistical methods to support diagnostic and predictive use cases.
• Communicate findings with clarity and impact — combining good visualisation and storytelling to turn numbers into narratives.
• Support data transformation pipelines (Airflow, dbt) and ensure data quality and consistency across systems.
• Contribute to building a scalable BI function as Patronus continues its rapid growth.

BI & Data Analyst, Berlin

• Verantwortung für unsere Webpräsenzen – von Updates über Strukturplanung bis zur Content-Roadmap
• Erstellung und Optimierung von Landing Pages (Unbounce & Webflow) für leistungsstarke Paid-Kampagnen
• Umsetzung von Website-Updates und Erstellung neuer Seiten mit Webflow
• Konzeptionierung und Produktion von Creatives (Video & Bild) – von der Idee bis zur finalen Umsetzung für Website, Social Media und Display Ads
• Entwicklung überzeugender Headlines und conversion-starker Texte für vielfältige Online- und Offline-Kampagnen
• Enge Zusammenarbeit mit internen und externen Stakeholdern zur Verbesserung von Prozessen und Workflows

Marketing Manager, Web & Content – German Speaking

• Build and improve Android apps that delight users and enhance daily lives
• Develop for Wear OS and Android smartwatches with seamless phone–watch synchronization
• Dive deep into the Android system layer when needed: enabling root-level features, system integrations, and custom device behaviors
• Explore and implement OS-level modifications, such as background services, optimized system processes, or device-specific enhancements
• Optimize for performance, battery, and UX across mobile and wearable platforms
• Collaborate cross-functionally with product, design, and engineering to bring high-impact features to life
• Apply best practices for testing, CI/CD, and production monitoring to ensure reliability and scalability

Customer Support

• Erste Ansprechperson für Kund*innen und Sicherstellung einer erstklassigen Customer Experience
• Bearbeitung von Kund*innenanfragen (z. B. Onboarding, vertragliche oder technische Schwierigkeiten)
• Analyse wiederkehrender Kundenanfragen und Feedback sowie Ableitung von Handlungsempfehlungen
• Unterstützung der Teamleads durch datenbasierte Analysen, Prozessverbesserungen und strukturiertes Feedback
• Enge Zusammenarbeit mit Operations- und Sales-Team zur effizienten Umsetzung von Kundenanforderungen
• Erkennen von Optimierungspotenzialen im Kundenservice und Unterstützung bei IT-/KI-gestützter Skalierung, Automatisierung und Optimierung
• Verantwortung für Ergebnisse und KPI-Entwicklung eigener Teilbereiche sowie Entwicklung von Lösungen für komplexe Anfragen

Sales Manager

Android Engineer – Berlin

Lead Software Engineer – Berlin

Career-Changer Sales

Mobile Developer – Android, Wear OS

Head of Marketing, German Speaking

Marketing Manager, Web & Content – German-speaking

Customer Success Agent

Customer Success Agent

BI & Data Analyst, Berlin

Marketing Manager, Web & Content – German Speaking

Mobile Developer – Android, Wear OS

Mitarbeiter im Kundenservice