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Operations Internship, Partner & Payments
Patronus GroupOperations Intern in Partner & Payments team assisting with reimbursements and care fund processes in a growing Healthtech startup. Collaborating with various teams and gaining hands-on experience.
About the role
Key responsibilities & impact- You will support the Partner & Payments team in day-to-day operations related to cost coverage, reimbursements, and care fund processes
- You will process and document cases, assist with follow-up on open items, and ensure that relevant information is accurately maintained in our systems
- You will maintain relevant data in our internal systems and ensure information is recorded completely and correctly
- You will assist with communication and coordination with internal teams and, depending on the topic, with external partners such as care funds
- You will create and update overviews, lists, and simple analyses in Google Sheets or Excel
- You will identify recurring patterns, sources of errors, or unclear issues in daily operations, propose improvements, and help implement them
- You will support the documentation and standardization of existing processes, for example in guidelines, checklists, or process overviews
Requirements
What you’ll need- You are currently studying, have already completed your studies, or are in a gap year
- Ideally you are studying Business Administration, Health Management, Public Health, Social Sciences, or a comparable subject
- You work carefully and in a structured way and keep an overview even when handling many parallel cases
- You are highly meticulous, reliable, and detail-oriented and comfortable working with forms, applications, spreadsheets, and structured processes
- You think analytically, recognize patterns, and communicate clearly and assertively
- You communicate clearly, politely, and reliably – both internally and in writing
- You have fluent German skills (C2) and good English skills (at least B2)
- Desirable: First experience in Operations, Backoffice, case handling, Customer Support, Administration, or a comparable environment
Benefits
Comp & perks- Urban Sports Club membership for your fitness
- Family & Friends coupon for the Patronus watch
- Up to 30 vacation days (starting with 26 days in the first year and 28 days in the second year) depending on the work model
- Attractive internship compensation (€2,410 gross/month)
- Exclusive corporate benefits with great offers
- Discounts at restaurants near the office
- Free choice of hardware (MacBook or Lenovo)
- Job ticket for a stress-free daily commute
- Ability to work remotely up to 2 days per week
- Regular company and team events to foster cohesion
- Team spirit instead of a cutthroat mentality – we achieve more together
- Develop a product that provides real societal value
- Quarterly company brunches for exchange and networking
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Google SheetsExcelCase HandlingDocumentationProcess Standardization
Soft Skills
Detail-OrientedReliableClear CommunicationStructured Work ApproachProblem-Solving