Senior Imaging Operations Manager
Iron Mountain
Operations Specialist
Patriot Growth Insurance Services, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $85,000 per year
Job Level
JuniorMid-Level
About the role
- Identify opportunities to optimize operational processes and present data-driven recommendations to leadership.
- Develop, manage, and continuously improve Excel-based dashboards and reports to track key performance indicators, member engagement, and internal operational efficiency.
- Own the data lifecycle: collect, validate, organize, and analyze data using advanced Excel functions (e.g., pivot tables, VLOOKUP, INDEX/MATCH, conditional formatting, charts/graphs, macros) and translate findings into actionable insights.
- Continuously evaluate and apply AI-driven solutions to streamline workflows, reduce redundancies, and improve decision-making processes.
- Integrate AI tools into daily team operations.
- Support all aspects of TRUE Network events, both virtual and in-person.
- Maintain and refine distribution lists; manage bulk emails to ensure timely, accurate delivery to target audience.
- Collaborate with the team to manage TRUE calendar content on the company website.
- Generate and distribute company invoices, track payments, and maintain accurate financial records.
- Assist in developing presentation materials, including data visualizations and performance summaries.
- Provide general administrative and operational support as needed.
Requirements
- High School degree or GED required; Associates degree in business or a related field preferred.
- 2+ years of experience in a similar operational support role required; experience in the employee benefits industry preferred.
- Exceptional organizational skills with strong attention to detail.
- Excellent written and verbal communication skills; ability to effectively convey information clearly to a variety of audiences.
- Advanced proficiency in Microsoft Excel, including formulas, pivot tables, dashboards, and data visualization tools.
- Proficient with Microsoft Outlook, Word, and PowerPoint.
- Strong critical thinking and problem-solving skills; ability to analyze complex scenarios and propose practical solutions.
- Adaptability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
- Strong work ethic; results-driven, and self-motivated.
- Ability to work collaboratively within a team environment.
Benefits
- Medical, Dental, and Vision Benefits
- Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
- Company paid Short-Term Disability, Long-Term Disability and Group Term Life
- Company paid Employee Assistance Program
- Paid Parental Leave
- Paid holidays
- Personalized PTO
- 401(k) with employer match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisadvanced Excel functionspivot tablesVLOOKUPINDEX/MATCHconditional formattingchartsmacrosdata visualizationfinancial record management
Soft skills
organizational skillsattention to detailwritten communicationverbal communicationcritical thinkingproblem-solvingadaptabilityresults-drivenself-motivatedteam collaboration
Certifications
High School degreeGEDAssociates degree in business
