SME Account Manager
Mii
Growth Partner Manager, Creators
Patreon
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Drive strategy and support for a high-volume dynamic portfolio of creators
- Respond to inbound questions with speed and clarity
- Share updates and learning resources with creators
- Identify and escalate common issues, feedback, or trends
- Champion partner feedback to product teams
- Collaborate closely with cross-functional teams
- Manage and negotiate complex deal structures
Requirements
- BA/BS degree or higher
- 4+ years in customer success, partnerships, or partner/account management
- 2+ years in the creator space influencing creator success
- Expertise in using data and analytics to develop insights for decision making
- Excellent communication and presentation skills
- Experience influencing customer behavior to drive success
- Strong negotiation/persuasion skills
- Consultative sales acumen
Benefits
- Competitive benefits package including salary, equity plans, vacation leave, company holidays and recharge days, patronage, parental leave and sick leave, and pension with an employer contribution.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisanalytics
Soft skills
communicationpresentationnegotiationpersuasionconsultative salescollaboration
Certifications
BA degreeBS degree
