Platform Solutions and Operations SVP
CAIS
SQLTableau
Shared Services Operations Manager – Wire Services
Pathward
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Kentucky, Missouri, Pennsylvania, South Dakota, Tennessee • 🇺🇸 United States
Visit company websiteSalary
💰 $72,000 - $120,000 per year
Job Level
Mid-LevelSenior
About the role
- Supervise and coordinate the activities of wire team to meet service level agreements.
- Hire, train, and evaluate wire services team.
- Oversee the processing of incoming and outgoing wire transfers, ensuring accuracy and timeliness.
- Serves as an escalation point for complex wire inquiries and issues.
- Maintain and monitor wire transfer systems and software platforms.
- Coordinate with IT and vendors for system upgrades, troubleshooting, and enhancements.
- Ensure compliance with including OFAC & BSA/AML.
- Audit responsibilities for wire services reviews.
- Monitoring of monthly wire volumes for reporting.
- Other duties as assigned.
Requirements
- Bachelor’s degree or equivalent education and work experience
- Minimum 5 years of experience in wire transfer operations or equivalent.
- Attention to detail
- Strong knowledge of wire transfer systems
- Familiarity with banking regulations and compliance standards
- Strong written and verbal communication skills
- Results oriented
Benefits
- health insurance
- 401(k) retirement benefits
- life insurance
- disability benefits
- paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
wire transfer operationswire transfer systemsaudit responsibilitiesreportingsystem upgradestroubleshootingprocessing wire transfersmonitoring wire volumesevaluating team performancetraining team members
Soft skills
attention to detailstrong written communicationstrong verbal communicationresults orientedsupervisory skillscoordination skillsproblem-solvingescalation managementteam leadershiporganizational skills
Certifications
Bachelor's degreeBSA/AML compliance certificationOFAC compliance training
