Pathward

Cases Analyst I

Pathward

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, Kentucky, Missouri, Pennsylvania, South Dakota, Tennessee • 🇺🇸 United States

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Salary

💰 $17 - $28 per hour

Job Level

JuniorMid-Level

About the role

  • Analyze and investigate customer and transactional data to identify and confirm suspicious activity.
  • Review merchant acquiring account data for indicators of financial crime or unusual behavior.
  • Prepare and file SARs and CTRs with regulatory agencies for activity escalated by internal teams, external partners, or law enforcement.
  • Maintain service level agreements (SLAs) and ensure timely completion of investigations in accordance with policies and regulatory standards.
  • Meet or exceed expectations for production, quality, and leadership metrics across assigned workstreams.
  • Collaborate with internal stakeholders to enhance detection strategies and improve investigative outcomes.
  • Perform other duties as assigned to support the Financial Intelligence Unit (FIU) and broader compliance objectives.

Requirements

  • Bachelor’s degree in a relevant field such as Finance, Criminal Justice, or a related discipline.
  • Preferred certifications (not required):
  • Certified Anti-Money Laundering Specialist (CAMS)
  • Certified Financial Crime Specialist (CFCS)
  • Certified Fraud Examiner (CFE)
  • Typically requires 2+ years of relevant experience in BSA/AML investigations, financial crime analysis, or regulatory compliance.
  • Experience with SAR writing, transaction monitoring systems, and case management tools is strongly preferred.
  • Exceptional attention to detail and analytical thinking.
  • Strong written and verbal communication skills, with the ability to summarize complex findings clearly.
  • Ability to manage workload independently and prioritize tasks effectively.
  • Proficiency in Microsoft Office tools (Excel, Word, Outlook, etc.).
  • Self-motivated, organized, and adaptable in a fast-paced environment.
Benefits
  • health insurance
  • 401(k) retirement benefits
  • life insurance
  • disability benefits
  • paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
BSA/AML investigationsfinancial crime analysisSAR writingtransaction monitoring systemscase management toolsanalytical thinkingattention to detail
Soft skills
strong written communicationstrong verbal communicationability to manage workload independentlyprioritizationself-motivatedorganizedadaptable
Certifications
Bachelor’s degreeCertified Anti-Money Laundering Specialist (CAMS)Certified Financial Crime Specialist (CFCS)Certified Fraud Examiner (CFE)
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