Paraná Banco S/A

General

• Perform the credentialing of banking correspondents by receiving and verifying required documentation.
• Register correspondents in internal systems.
• Follow up on requests with the involved departments until credentialing is completed.
• Manage the de-credentialing process for banking correspondents.
• Monitor correspondents to ensure compliance with internal policies and regulations.
• Organize and maintain documents and information related to processes.
• Identify opportunities for improvement and propose automations to optimize currently manual processes.

Administrative Intern – Banking Correspondent Credentialing

• Responsible for coordinating the management of agreements with public and private entities in the payroll-deductible loan segment, ensuring regulatory compliance, operational continuity and strengthened institutional relationships.
• Serve as a strategic link between internal areas and partner employers, removing impediments and ensuring business sustainability and growth.
• Ensure operational efficiency and compliance with SLAs.
• Monitor performance and propose continuous improvements.
• Track and interpret legislation and regulatory standards (e.g., INSS, SIAPE, state and municipal bodies).
• Act as the internal technical reference on payroll-deductible loan regulatory matters.
• Mitigate risks and ensure adherence to current regulations.
• Identify operational and regulatory bottlenecks.
• Coordinate with legal, compliance, product, technology and operations teams.
• Act as a facilitator to unblock critical requests.
• Develop and maintain relationships with partner employers and institutions.
• Represent the bank in strategic engagements (visits, negotiations and forums).
• Support the expansion and retention of agreements.
• Structure processes and governance for agreement management.
• Support the development of regulatory and operational roadmaps.
• Develop market intelligence and identify business opportunities.

Operational Coordinator – Agreements Management

Analyst

• Support Commercial Managers on WhatsApp channels (WPP) and other areas of activity.
• Schedule, organize and reinforce schedules with CORBANs and CEs, ensuring alignment and fulfillment of commitments.
• Act as an operational bridge between CORBANs, CEs and other areas of the Bank (Products, Operations, Credit, BI, Legal, IT, etc.).
• Organize, distribute and monitor client-base performance for monetization across all channels.
• Be responsible for onboarding/credentialing new partners (CORBANs and CEs), managing the operational flow, documentation, internal interfaces and follow-up until activation.

Client Relationship Analyst, Mid-level

• Map market potential by region, identifying expansion opportunities and geographic prioritization;
• Continuously monitor competitor activity, financial sector trends and regulatory changes, translating these insights into business recommendations;
• Develop market studies and strategic analyses to support the definition of new channels, regions and commercial operating models;
• Build and maintain a reliable intelligence repository, consolidating market information, indicators and internal data to support strategic decisions;
• Partner with Commercial and BI teams, turning data into practical insights to increase sales force efficiency;
• Prepare periodic analyses on market potential, market share, productivity by channel, ROI and initiative performance;
• Produce executive presentations, benchmarks and strategic materials to support commercial leadership in decision making;
• Continuously review expansion criteria, indicators and hypotheses, proposing adjustments based on results and market developments.

Market Intelligence Specialist

• Management of third-party contracts, including review and monitoring of cleaning, security and building maintenance contracts.
• Infrastructure planning, proposing improvements to physical environments, office layouts and adjustments according to demand.
• Management of infrastructure projects, supporting renovations, layout changes and installation of new equipment.
• Monitoring the annual budget, controlling operational costs and investments in infrastructure, equipment and services.
• Oversight of Facilities service payments, averaging 75 payments per month.
• Supervision of preventive and corrective maintenance for electrical, hydraulic, HVAC systems and elevators, in addition to handling service requests.
• Access control and physical security management, ensuring proper operation of entry systems, cameras, alarms and security protocols.
• Management of cleaning and upkeep, ensuring clean, organized and safe environments for employees and visitors.
• Waste management and sustainability, implementing proper disposal, recycling and resource consumption reduction practices.
• Interface with areas such as HR, IT and Finance to align actions involving physical changes, internal events and compliance.
• Data analysis, preparation of reports and performance dashboards.
• Support for the environmental pillar of ESG and regulatory topics.

Administrative Intern – Banking Correspondent Credentialing

Operational Coordinator – Agreements Management

Client Relationship Analyst, Mid-level

Market Intelligence Specialist

Facilities Analyst – Mid Level