Paralucent

Director, Agency Operations

Paralucent

contract

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Origin:  • 🇨🇦 Canada

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Job Level

Lead

About the role

  • Manage day-to-day operations and implement operational plans aligned with company strategy.
  • Liaise with Account Managers and Project Managers to assign tasks and ensure efficient project execution.
  • Oversee bookkeeping, finance, accounting, and legal tasks in collaboration with external vendors.
  • Oversee project timelines, budgets, and facilitate cross-team collaboration to ensure on-time delivery.
  • Manage staffing, resource allocation, workflow distribution, mentorship, and training.
  • Contribute to budgeting and forecasting; implement financial procedures and monitor operational KPIs.
  • Develop, manage, and optimize internal systems and SOPs for creative workflow.
  • Guide planning and execution of client projects, ensuring budgets, timelines, and resources are managed.
  • Support business development by helping create project scopes and engaging prospective clients.
  • Oversee HR functions including payroll and recruitment to build and sustain the team.

Requirements

  • At least 5 years leading operations for a top-tier marketing or creative agency.
  • Bachelor's Degree or higher.
  • A composed nature suited to dynamic agency life.
  • Exemplary writing and verbal skills, essential for client interactions and team management.
  • A proven track record in managing marketing and creative teams.
  • A robust understanding of the marketing and creative fields, ready to take the lead in such discussions.
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