Paradigm Information Services, Inc.

Attorney

• Analyze claim documents thoroughly and accurately.
• Prepare detailed responses to complex written inquiries from claimants and their counsel.
• Address complex telephone inquiries from claimants and counsel with professionalism and precision.
• Provide "best-in-class" customer service to internal and external clients, ensuring the highest standards of professionalism, responsiveness, and work quality.

Claims Contract Attorney

• Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence
• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required.
• Work effectively in a highly collaborative environment with a variety of business partners
• Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project
• Assist the supervisor or PM in resolving any issues that might arise
• Monitor the overall health of the case by identifying any errors and creating solutions for resolution

Claims Contract Attorney

Legal Specialist