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Paradigm Information Services, Inc.

Senior Project Coordinator

Paradigm Information Services, Inc.

Senior Project Coordinator supporting client projects for Paradigm Information Services. Role involves project execution, client communication, and team collaboration in a remote setup.

Posted 6/11/2026contractRemote • Alabama, Arizona, Colorado, Connecticut, District of Columbia, Florida, Idaho, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Minnesota, Missouri, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin • 🇺🇸 United StatesSenior💰 $24 - $26 per hourWebsite

About the role

Key responsibilities & impact
  • Support Project Managers and Associate Project Managers with project execution, deliverables, deadlines, client status reporting, and internal project communication
  • Act as a backup to the Project Manager when needed and help ensure project deliverables are completed on time, within budget, and at high quality standards
  • Respond to client communications in a timely, accurate, and professional manner
  • Work with internal teams including Data Services, Software Engineering, Print/Mail Services, Contact Center, Disbursements, and Claims Operations
  • Provide project reporting, review reporting for quality, and help explain results in context for clients
  • Assist with business process documentation, project records, scheduling, calendaring, and deadline tracking
  • Support accurate forecasting of planned revenue based on anticipated stages of work
  • Train, mentor, and support other Client Services team members when needed
  • Support special projects and internal initiatives as a Client Services subject matter expert

Requirements

What you’ll need
  • 1+ year of Project Coordinator experience with direct client or customer contact
  • Strong customer service skills and a professional, calm communication style
  • Excellent verbal and written communication skills
  • Critical thinking, problem-solving, and research skills
  • Strong attention to detail, including clean grammar, spelling, and written documentation
  • Experience tracking projects, deadlines, schedules, calendars, and project records
  • Experience with Microsoft Office Suite, specifically Word, Excel, Access, and Outlook
  • Comfort working with data, reporting, and basic analysis
  • Flexibility, adaptability, and willingness to learn in a fast-paced environment
  • Bachelor’s degree or other relevant industry experience preferred
  • Admin, paralegal, or project coordinator experience is a plus

Benefits

Comp & perks
  • Medical
  • Dental
  • Vision
  • Life
  • 401K
  • PTO
  • Sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Project Coordinatorproject executionbusiness process documentationproject reportingdeadline trackingdata analysis
Soft Skills
customer servicecommunicationcritical thinkingproblem-solvingattention to detailflexibilityadaptabilitymentoring