Temp Call Center Representative – Sign on bonus
Activate Care
Patient Communications Representative – Call Center
Panorama
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $19 per hour
Job Level
Mid-LevelSenior
About the role
- Contribute to fulfilling Panorama Eyecare’s mission by making appointments and verifying insurance
- Serve as a welcoming voice for all patients calling Panorama Eyecare
- Answer general questions for patients and triage incoming calls
- Maintain awareness of schedule and problem-solve when needed
- Ensure confidentiality of medical records and patient information in accordance with HIPAA
Requirements
- High school diploma or GED
- Previous experience in a medical office setting preferred
- Word processing/computer scheduling experience
- Knowledge of typical office work environment
- Previous customer service experience preferred
Benefits
- PTO Accruals Start at 3 Weeks
- Comprehensive Medical and Dental Insurance
- Company Paid Optical Allowance
- Company Paid Routine Eye Care
- Short Term and Long-Term Disability Insurances
- Educational Allowance
- Generous Paid Holiday Program
- 401K With Company Match
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
word processingcomputer scheduling
Soft skills
customer serviceproblem-solvingcommunicationconfidentiality
Certifications
high school diplomaGED
