Pandora

Counselor

• Increase sales and meet individual and store targets by applying Pandora sales techniques and working on key metrics (IDV, PM, TT)
• Build connections between our customers and the brand by creating an unforgettable experience through exemplary service and an approach tailored to each customer’s profile, story and needs
• Develop and share your expertise in jewelry and the Pandora brand to drive sales and deliver outstanding customer experiences
• Build customer loyalty—encourage enrollment in the loyalty program, present new arrivals and generate interest in upcoming launches
• Assist with receiving deliveries, unloading and storing them in the store’s designated areas
• Be a brand and store ambassador, embodying the company’s values daily (We dream, We dare, We care, We perform), and maintain an elegant, professional appearance
• Enhance the store’s presentation and keep the sales floor and back office orderly and clean

Sales Associate

Sales

• Zorg voor een unieke ervaring voor klanten in de Pandora winkel
• Verkoop en adviseer klanten op een servicegerichte manier
• Werk samen met teamleden om een positieve winkelomgeving te creëren
• Deel momenten van enthousiasme en schoonheid met klanten

Sales Assistant, Part Time 24-28h/week or 32h/week

• Craft unforgettable moments by curating beautiful hand-made jewellery
• Influence sales and excel in customer service
• Share product knowledge to maximize sales
• Encourage customer loyalty and discuss upcoming collection launches
• Assist with product deliveries and store merchandising
• Operate the till system and handle financial transactions

Engineer

• Maintain and enhance machine safety, efficiency & reliability
• Support production to operate at high performance
• Investigate machine issues and perform troubleshooting
• Lead problem-solving initiatives
• Ensure preventive and corrective maintenance are executed
• Train operators in machine operation and maintenance

Specialist, Machine & Maintenance Engineer

Manager

• The Assistant Store Manager is our brand ambassador and responsible for the day-to-day operational running of the store.
• You will report to the store manager and be their biggest support - ensuring the commercial success of the store - and be responsible for running the operational aspects of a high-performing store.
• Along with the Store Manager, you will also be responsible for supporting, coaching and motivating the in-store team to achieve the store’s targets, whilst setting the example in exemplary Pandora customer service.
• You will have a retail operations focus in store. This includes stock control, store procedures, organising teams around the store to optimise sales, managing store security, team rotas and tracking the team’s sales performance.
• You will be responsible for the successful running and trading of the store in the absence of the store manager.
• You will be expected to have a strong retail floor presence, managing teams presence around the store and influencing the sales space, so enjoying this environment is vital.
• You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
• You will nurture and develop the store team, to unlock their full potential and support their development.

Store Manager

Ecommerce

• Own the economic backbone of Pandora’s AI Digital Selling programme
• Build and evolve the programme business case
• Establish strong value‑tracking methodologies
• Ensure alignment with Commercial Finance on funding, cost programmes, and EBIT‑neutrality commitments
• Provide transparency, credibility, and analytical depth needed to guide prioritisation
• Develop programme‑level analytics and performance insights
• Enable cross‑functional teams to make informed decisions
• Ensure leadership has a clear view of progress, risks, and opportunities
• Contribute analytical input to steering forums, ELT updates, and funding discussions

Specialist, Global eCommerce & AI Digital Selling

Human Resources

• Soutenir l’équipe sur l’ensemble des projets RH
• Développer et exploiter des tableaux de bord
• Participer aux campagnes de recrutement
• Répondre aux questions des collaborateurs

Chargé RH Alternance

Analyst

• Oversee the day-to-day operational management of Dayforce, ensuring accurate labour requirement forecasting, scheduling, and real-time adjustments in alignment with market-specific dynamics.
• Collaborate effectively with local managers to align staffing levels, schedules, and resource allocation with the intricacies of each market's operational needs.
• Analyse market-specific workforce performance, attendance, and productivity data to identify operational trends, patterns, and opportunities for continuous improvement in collaboration with local and global workforce management teams.
• Provide hands-on guidance and training to super users on the optimal utilisation of workforce management tools, systems, and best practices, ensuring consistent and optimised adoption.
• Contribute to the establishment of market-specific operational standards for workforce management policies, procedures, and metrics, enhancing overall operational efficiency and employee satisfaction.
• Actively engage with global workforce management community to gather insights, fostering knowledge sharing, and driving initiatives to maximise system benefits.
• Efficiently manage change requests related to the workforce management system, evaluating feasibility, impact, and implementation strategies in close collaboration with stakeholders.
• Ensure adherence to labour laws, regulations, and company policies pertinent to workforce management, time and attendance, and employee scheduling.

Workforce Analyst – 12 month contract

• Achieve and exceed individual and store sales targets using effective selling skills
• Build rapport with customers and provide exemplary service
• Learn and share Pandora product knowledge to maximize sales
• Encourage customer loyalty by discussing upcoming collection launches
• Assist with product deliveries and store merchandising
• Operate the till system, handling financial transactions including returns and exchanges

Casual Sales Associate

• The Store Manager will be the ultimate Pandora ambassador.
• You will fully immerse yourself in our brand, culture, product whilst taking immense pride in delivering exceptional customer experiences.
• This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.
• You will coach and manage a team of Assistant Store Manager and Retail Assistants.
• Establish a high-performance selling environment that creates moments and exceeds shopper expectations.
• Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
• Build, coach and inspire a team of talented Pandorian’s, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.

• Increase sales and meet individual and store targets by applying Pandora sales techniques and working on key metrics (IDV, PM, TT)
• Build connections between our customers and the brand by creating an unforgettable experience through exemplary service and an approach tailored to each customer's profile, story and needs
• Develop and share your expertise in Pandora jewellery and the brand to boost sales and deliver a memorable customer experience
• Build customer loyalty - encourage customers to join the loyalty program, present new products and spark interest in upcoming launches
• Assist with receiving deliveries, unloading and storing them in the store's designated areas
• Act as a brand and store ambassador by embodying the company's values daily (We dream, We dare, We care, We perform), and always maintain an elegant appearance and professional presentation
• Enhance the store's visual appeal and maintain order and cleanliness in the back office

Sales Advisor

• Act as the operational lead for the Smart Factory and production data agenda across AAA & BB.
• Translate the Manufacturing Excellence and Smart Factory strategy into a practical, phased roadmap for AAA & BB.
• Identify, prioritize, and shape Smart Factory use cases (e.g., real-time OEE, WIP tracking, digital work instructions, traceability, connected equipment).
• Ensure each initiative has clear objectives, value case, success measures, and process/role implications.
• Own the definition of business requirements for digital and data solutions impacting production.
• Develop user stories, workflows, and functional specifications in collaboration with Manufacturing Managers, Production, CI, and Engineering.
• Define and maintain standard definitions for core production KPIs (e.g., OEE, downtime, yield, scrap, rework, OTIF).
• Lead data quality governance for production data: completeness, accuracy, timeliness, and alignment with on-the-floor reality.
• Develop dashboards and analytical views (in partnership with Digital/IT) that support daily, weekly, and monthly performance reviews.
• Drive adoption of Smart Factory tools on the shop floor through effective communication, coaching, and support.
• Ensure AAA & BB use consistent standards, dashboards, and processes for production data and Smart Factory applications.

Manager, Data Excellence

• Drive and exceed counter sales goals, focusing on comp sales and transaction targets.
• Foster an engaging sales environment emphasizing exceptional fan experiences to build loyalty and repeat business.
• Train, coach, and inspire Part-Time Sales Associates and Part-Time Sales Leads.
• Prepare effective weekly schedules aligned with peak sales hours.
• Oversee inventory management and loss prevention practices.
• Ensure impeccable presentation of Pandora jewelry.
• Maintain strict adherence to all operational, security, POS, and loss prevention policies and procedures.
• Actively support the District Sales Manager (DSM) with hiring needs and participate in interviewing and onboarding processes.

Counter Manager

• Owns end-to-end tax reporting processes and ensures full compliance with local and international tax regulations across EMEA
• Leads a team of tax professionals, ensuring data quality for VAT/CIT compliance, and tax audits assistance
• Coordinates e-invoicing and SAF-T reporting, partners closely with Global Tax, Local Offices, and GBS process teams to deliver timely filings
• Helps deliver ERP and automation initiatives (SAP S/4HANA / Tax Tools)
• Interpret and operationalize VAT regulations for multiple countries
• Ensure integrity, traceability, and efficiency of tax data flows across platforms and reports
• Act as GBS Tax Team representative in case of audits and reviews led by Global Tax
• Lead, coach, and develop a team of 6-8; allocate workload, set priorities, and run quality reviews
• Identify process risks and opportunities, drive automation and standardization of tax processes and controls

Associate Tax Manager

• Supporto alla nuova apertura assicurando eccellenza operativa
• Gestione di un Flagship Store di ampie dimensioni
• Leadership e guida del team sul floor
• Eccellenza nel Visual Merchandising e massimizzazione del rendimento dell’esposizione

Sales Associate

Sales Assistant, Part Time 24-28h/week or 32h/week

Sales Associate

Specialist, Machine & Maintenance Engineer

Store Manager

Specialist, Global eCommerce & AI Digital Selling

Chargé RH Alternance

Workforce Analyst – 12 month contract

Casual Sales Associate

Store Manager

Sales Advisor

Manager, Data Excellence

Counter Manager

Associate Tax Manager

Store Manager – Flagship Milano