Palona AI

Enterprise Account Executive – Multi-Unit Restaurants

Palona AI

full-time

Posted on:

Location Type: Remote

Location: California • New York • United States

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About the role

  • We are seeking an Enterprise Account Executive to drive growth with multi-unit restaurant groups and hospitality operators. You'll own the full sales cycle from discovery to close, selling Palona's Conversational AI platform that transforms how high-volume restaurants answer calls, take orders, and book reservations. We're looking for a proven closer who thrives in startup environments, quickly builds credibility with executives, and delivers clear ROI for customers.
  • **Responsibilities:**
  • - Own the full sales cycle: discovery, demo, proposal, negotiation, and close,
  • - Target and engage key decision-makers across C-Suite, VP-level, GMs, and franchise owners
  • - Translate operator pain points (e.g., missed calls, staffing inefficiencies) into clear ROI with data, proof, and case studies
  • - Partner with marketing to co-develop outbound plays, ABM strategy, and restaurant-specific campaigns
  • - Use HubSpot to manage pipeline, forecast accurately, and maintain sales discipline
  • - Represent Palona at industry events, demos, and executive briefings
  • - Collaborate with customer success to ensure seamless handoff and accelerate customer time-to-value
  • **Outcomes You'll Own:**
  • - Pipeline growth and closed revenue from restaurant enterprise accounts
  • - Short sales cycles with clear business case alignment
  • - Multi-location, multi-market expansion opportunities
  • - Clear vertical positioning feedback to marketing and product

Requirements

  • *Required:*
  • - 4–8 years of B2B SaaS sales experience with a proven track record of closing
  • - Experience selling into multi-unit restaurants, franchise groups, or hospitality operators
  • - History of exceeding quota in consultative, high-value sales roles
  • - Proven success in early-stage startup environments requiring speed, ownership, and adaptability
  • - Strong understanding of the restaurant technology stack (POS, reservations, call centers, etc.)
  • - Customer-first mindset with a focus on solving problems, not just pitching products
  • - Ability to build and articulate compelling business cases tied to revenue outcomes
  • *Preferred:*
  • - Established network of restaurant industry contacts (franchise groups, operations leaders, IT buyers)
  • - Familiarity with AI, automation, or call-tracking technology
  • - Experience driving multi-location, multi-market expansion opportunities
  • - Strong vertical feedback loop skills to influence marketing and product positioning
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaS salessales cycle managementconsultative sellingpipeline managementbusiness case developmentdata analysisROI calculationsales forecastingnegotiationcustomer success collaboration
Soft Skills
problem-solvingadaptabilitycredibility buildingcommunicationownershipcollaborationcustomer-first mindsetinfluencestrategic thinkingrelationship building