Backend Engineer

• Installs and configures PairSoft products and applications in both Cloud and On-Premise environments
• Provides technical guidance on product prerequisites, system compatibility, and deployment best practices tailored to client environments
• Assists in identifying and troubleshooting product-related defects, escalating to development or engineering teams when necessary
• Participates in client meetings and internal project discussions, offering technical input on feasibility, architecture, and integration strategies
• Identifies opportunities for improving product functionality, integration flow, or deployment methodology and relays structured feedback to internal teams
• Documents technical implementation approaches, custom workflows, and client-specific configurations to support repeatable best practices
• Designs, develops, and tests custom configurations, API integrations, and automation workflows within the PairSoft platform and connected systems
• Supports and maintains active configurations and custom JavaScript modules, monitors logs for performance optimization, and troubleshoots end-user issues
• Performs other technical consulting or engineering duties as assigned within the scope of Product Services or Professional Services
• Directly work with professional services project teams to onboard new customers and advance usage of existing customers

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