Paga Group Ltd

Account Manager

• Attracting and managing key account relationships to on-board new deal/projects and manage existing business for high performance; this includes serving as the primary Account Manager and point person for a portfolio of clients.
• Own and manage a portfolio of high-value clients, serving as their primary point of contact.
• Develop and execute tailored account plans aimed at revenue growth, retention, and product adoption.
• Build long-term, trust-based relationships with key decision-makers and influencers.
• Designing and building reports to communicate ideas and status updates.
• Organizing materials and information for tender submissions, including liaison with other units within the Company on submission of bid documents.
• Providing inputs to management for developing capabilities in new areas of strategic value.
• Serve as intermediary between the clients and the internal teams.
• Communicating with cohorts in client and potential client organizations, professionally and socially (where appropriate), to maintain relationships with clients.

Senior Key Account Manager

Account Executive

• Responsible for client acquiring target e.g. Number of new clients, deals closed, revenue and transaction volume
• Generate quality leads and get them across sales pipeline
• Understanding clients’ needs and identifying sales opportunities based on similar client profiles
• Continuously update and maintain sales pipeline report
• Maintain relationships with new and existing clients to ensure continuous growth and sales targets are achieved.
• Ensure that client satisfaction levels are high & such that referrals are generated given good services.
• Conducting market research to identify selling possibilities and evaluate client needs
• Setting up meetings with potential clients and listening to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services
• Create frequent reviews and reports with sales and financial data
• Participate on behalf of the company in exhibitions or conferences
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

Senior Sales Executive

• Acquire new clients for Paga PaaS products and take ownership of PaaS sales pipeline
• Identify growth opportunities and assist clients in discovering specific needs
• Work closely with the account management and business support team to follow up and nurture leads through effective communication
• Ensures smooth sales and post sales experience
• Manage relationships with SME prospects, understanding their specific business needs and pain points
• Present tailored solutions that meet the unique challenges of clients
• Take ownership of the sales cycle from qualification to contract signing
• Track trends and developments in targeted sectors, adapting sales strategies accordingly
• Ensure accurate tracking of deals within the sales pipeline and reports progress to the Sales Operation Manager
• Manage complex sales cycles for clients, working with multiple stakeholders to develop customized solutions

Sales Executive

• Managing relationships with key partners to grow the Company’s business
• Attracting and managing key account relationships to onboard new deals/projects and manage existing business
• Collaborating with the Partnerships Lead and other Account Managers to achieve team goals
• Performing research, developing ideas and creating new business opportunities

Key Account Manager

Sales

• Own and deliver assigned revenue, transaction volume, and gross margin targets for the B2B Paga Engine business
• Drive acquisition of enterprise and high-growth SME clients leveraging APIs for collections, virtual accounts, and payment infrastructure
• Develop and execute sector-specific go-to-market strategies (e.g., FinTech's, ERPs, FMCGs, aggregators, utilities)
• Build a predictable revenue pipeline aligned with quarterly and annual targets
• Identify, qualify, and convert high-value prospects through structured pipeline management
• Lead end-to-end sales cycle: prospecting → discovery → solution design → commercial negotiation → closure
• Conduct executive-level engagements and manage C-suite conversations (CFO, CTO, Head of Payments, Head of Operations)
• Position Paga Engine as embedded payment infrastructure, not just a payment processor
• Manage and develop the sales team, setting clear targets, monitoring performance, and ensuring disciplined pipeline management and forecasting
• Maintain structured CRM and pipeline reporting with accurate forecasting
• Track key metrics: lead conversion rate, sales cycle length, CAC efficiency, revenue realization, transaction ramp-up post-integration
• Provide weekly/monthly performance reviews with actionable insights
• Monitor industry trends in digital payments, API banking, embedded finance, and regulatory changes
• Gather structured customer feedback and share actionable insights with Product and Engineering teams
• Contribute to pricing strategy, product packaging, and competitive positioning

Sales Manager

• Make calls to agents to check their activities, address their needs, complaints, or other issues with products or services
• Respond efficiently and accurately to agents, explaining possible solutions, and ensuring that the agents feel supported and valued
• Engage in active listening with agents, confirming or clarifying information and diffusing angry agents as needed
• Build lasting relationships with agents based on trust and reliability
• Utilize software, database, script, and tools appropriately to achieve results
• Understand and strive to meet and exceed Inside sales call metrics while providing excellent and consistent customer service
• Make sales or recommendations for products or services that may better suit the agent's needs
• Take part in training and other learning opportunities to expand knowledge of the company and position
• Adhere to all company policies and procedures by maintaining records of the telephone communications and interactions using the available tools/applications

Senior Key Account Manager

Senior Sales Executive

Sales Executive

Key Account Manager

Sales Manager

Inside Sales Consultant