Field Service Technician II
Nordson Corporation
CloudRay
Field Service Engineer
Packsize
full-time
Posted on:
Location Type: Remote
Location: Remote • Iowa • 🇺🇸 United States
Visit company websiteSalary
💰 $65,000 - $70,000 per year
Job Level
Mid-LevelSenior
About the role
- Scheduling tasks at customer job sites
- Troubleshooting issues, quickly and effectively, using technical drawings and documentation
- Performing routine maintenance and emergency services as they arise
- Continuous learning, including customer operational processes, packaging designs, technical specifications
- Installation of Packsize solutions and training others to use and maintain it
- Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc.
- Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand.
- Adhere to all Packsize and customer safety requirements, and safety protocols related to exposed moving parts and electricity
Requirements
- Customer service focus
- Knowledge of Windows platforms
- Knowledge of mechanical platforms
- Ability to work independently with little or no direct supervision
- Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
- Associates Degree, Vocational Training or equivalent experience
- Bachelor's Degree in a related area preferred
- Valid driver’s license and clean driving record
- Ability to travel by vehicle or airplane, domestically
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingroutine maintenanceinstallationtechnical drawingstechnical specificationscustomer operational processespackaging designs
Soft skills
customer service focusindependent workcommunicationresponsivenessproductivity
Certifications
Associates DegreeVocational TrainingBachelor's Degree
