Packsize

Field Engineer

• Work on-site at a key customer location to install, maintain, and support Packsize equipment
• Manage parts and inventory within the customer warehouse
• Build and maintain customer relationships through effective equipment service and proactive customer contact
• Work cross-functionally with R&D, Software, and Quality Engineering teams
• Receive incoming parts and supplies and verify quality and quantity
• Document and maintain records of parts transactions
• Monitor and maintain accurate inventory levels
• Analyze customer KPIs to identify machine performance issues
• Troubleshoot problems and perform machine maintenance
• Complete training courses successfully
• Develop knowledge of packaging designs
• Perform preventive maintenance on machines, equipment, and accessories
• Install new equipment and train customer personnel
• Complete basic administrative duties
• Operate machines by clearing jams, loading Z-fold, changing labels, changing bander paper, and adding glue
• Travel by vehicle or airplane within the assigned geography, with possible overnight travel
• Provide written and verbal reports to the customer and direct supervision regarding worksite status

Resident Service Engineer

• Work cross-functionally with R&D, Software and Quality Engineering teams
• Receive incoming parts and supplies, verify their quality and quantity
• Ensure proper documentation and record-keeping of parts transactions
• Monitor and maintain accurate inventory levels of parts and supplies
• Analyze customer Key Performance Indicators (KPI's) to identify new or ongoing machine performance issues resulting in problem-solving and machine maintenance
• Completes and successfully pass training courses
• Develops knowledge of Packaging Designs
• Learns and develops the customer support and technical skills necessary to perform high quality maintenance
• Performs preventive maintenance on machines, equipment and accessories
• Performs installation of new equipment and train Customer Personnel
• Learns and completes basic administration duties (assigned tasks, emails, etc.)
• Exposed to moving parts and electricity that require safety protocols
• Excellent work ethic and time management skills needed
• Must be accessible via telephone, and promptly return email and phone messages
• Travel by vehicle or airplane within assigned geography, overnight travel may be required

Business Intelligence Developer

• The Business Intelligence & Analytics team is responsible for providing business analytics data products and solutions for internal business unit stakeholders.
• Conduct careful analyses focused on core business problems, operational analysis, measurement, and instrumentation in an intellectually engaging environment.
• Design trusted data models, scalable metrics, and self-service reporting experiences that enable teams across the business to make better decisions.
• Define, design, build, and audit key performance indicators (KPIs), performance metrics, and/or other reporting needs as requested by internal stakeholders.
• Design and maintain scalable Power BI semantic models (star schema–based) with certified datasets and reusable measures that enable governed self-service reporting.
• Monitor data quality, establish validation processes, and proactively address anomalies or discrepancies.
• Independently manage end-to-end business intelligence projects, from requirements gathering and data analysis to solution design, implementation, and delivery, with minimal supervision or guidance.
• Participate in cross-functional project teams, providing actionable insights and support to produce high quality deliverables that stand the test of time.
• Follow best practices for collecting, analyzing, and generating insights to improve business functions.

• install, configure and maintain Packsize equipment solutions onsite at several customer’s facilities
• Scheduling tasks at customer job sites
• Troubleshooting issues, quickly and effectively
• Performing routine maintenance and emergency services as they arise
• Continuous learning, including customer operational processes, packaging designs, technical specifications
• Installation of Packsize solutions and training others to use and maintain it
• Basic clerical and administrative duties
• Follow all Packsize and customer safety requirements

Resident Service Engineer

Resident Service Engineer

Business Intelligence Developer

Field Service Engineer