Pacific Office Automation

Customer Support

• Use software to remotely access client computers to remotely troubleshoot and diagnose our customers network connectivity with multi-functional devices such as copiers and scanners.
• Communicate with customers via phone, email, etc. to gather information for troubleshooting.
• Work closely with sales representatives, customers, and field technicians to resolve network related problems.
• Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.

On-Site Customer Tech Support, Copier

Network Engineer

• Troubleshoot and diagnose our customers network connectivity with devices such as desktops, laptops, servers, firewalls, switches, and wireless access points.
• Communicate with customers via phone, email, etc. to gather information for troubleshooting.
• Work closely with sales representatives, customers, and remote technicians to resolve network related problems.
• Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support, Copier

Field Network Technician

On-Site Customer Tech Support

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support

On-Site Customer Tech Support

On-Site Customer Tech Support

On-Site Customer Tech Support

On-Site Customer Tech Support

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support, Copier

On-Site Customer Tech Support