Location: Harrisburg • Alabama, Iowa, Maryland, Minnesota, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin • 🇺🇸 United States
Support underwriters in evaluating and processing commercial insurance applications for businesses
Gather and review documentation to ensure submissions are complete and accurate
Enter transaction information into underwriting/policy processing systems and record it for processing and document production
Prepare quotes and process automated and manual transactions including new business, renewals, endorsements, audits, cancellations, and interim billings
Manually rate transactions and perform calculations for transactions not fully automated; gather base rates and LCM from Reference Connect and other sources
Assist with Bond tasks (new and renewal of POAs, Agency terminations, etc.)
Monitor emails and assigned work for proper handling and access/record statistical information for reports
Initiate and follow-up on correspondence with agents and other departments; organize and prioritize workload to meet timeframes
Work with CSS, Underwriting Assistants, Team Support Technicians and Underwriters to resolve account or agency issues
Participate in special projects and assist with training team members and new employees
Requirements
High School Diploma or GED required
Minimum of one (1) years’ experience in a clerical support position, preferably in the property/casualty insurance industry
Prior commercial lines rating experience preferred (Business Auto, Workers’ Compensation, Business Owners, Commercial Property, General Liability, Umbrella)
Good PC skills, with an emphasis on Microsoft Office Suite
Basic math skills and ability to perform manual rating and premium calculations
Good proof-reading skills and attention to detail
Good oral and written communication and interpersonal skills
Ability to access and enter information accurately using automated systems and policy processing systems
Ability to hear and communicate via telephone and monitoring devices and to present information to individuals and groups
Must be able to see and effectively use a computer monitor and operate general office equipment (ADA requirements)
Candidate residency requirement: ideal candidates in Harrisburg PA, Pittsburgh PA, or Greensboro NC; only candidates from the following states will be considered: Alabama, Delaware, Iowa, Maryland, Minnesota, North Carolina, New Jersey, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, Wisconsin
Benefits
Generous 401(k) match
Graded profit sharing
Incentive compensation
Wide range of benefits to support financial health, physical well-being and career development
Remote and hybrid work options
Flexible scheduling and “dress-for-your-day” culture
Employee recognition programs
100% tuition reimbursement for academic studies
Professional designation programs (CPCU, AINS, CPA, CISSP) and professional development opportunities
Community engagement and employee volunteering opportunities
Applicant Tracking System Keywords
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