Pacific Neuroscience Institute (PNI)

Analyst

• Design, develop, and maintain complex business systems
• Collaborate closely with clients to define business requirements
• Create technical specifications
• Deliver innovative solutions that meet organizational standards
• Code, test, debug, and document new applications and enhancements
• Provide technical support and troubleshoot issues
• Ensure system integrity through rigorous testing and adherence to best practices
• Create program-level documentation
• Participate in self-development and recommend changes to departmental standards
• Assist clients during testing and problem resolution tasks
• Work with clients to analyze business requirements and design system solutions
• Log and analyze development and production issues

Application Development Analyst

IT Support

• Conducts business process analyses, needs assessments and defines functional, system and program requirements to ensure IT solutions are aligned with business initiatives
• Creates and updates systems documentation including business or systems requirements, change requests, workbooks, test matrices, test cases on new product development, and report layouts
• Provides one-on-one or formal training with Inservco business clients and agents on new and existing system functionality
• For assigned business requirements, changes requests, independently interacts regularly with staff to clarify and confirm project expectations; seeks understanding of upcoming requests
• Works closely with other staff to implement systems upgrades; develops test plans, test criteria and test cases to ensure upgrade meets user functionality needs
• Creates, updates or modifies vendor systems documentation and business requirements
• Analyzes issues to identify specific data problems, systemic issues, and root causes

Systems Support Specialist

Consultant

• Conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions
• Collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources
• Assess safety programs, delivering training, and preparing detailed reports to assist in underwriting decisions
• Complete all required reports and documentation pertaining to account visits
• Visit accounts’ facilities to understand the operations, the associated hazards/exposures
• Determine compliance and evaluate safety programs based on OSHA, NFPA, DOT, ANSI and other codes
• Conduct agency visits to promote specific loss control services
• Provide loss control consulting services for written accounts
• Conduct basic Industrial Hygiene and Health surveys
• Attend branch large loss meetings and discuss recommendations with customers

Loss Control Consultant, Greensboro and East

• Conduct on-site loss control surveys and virtual consultations
• Evaluate operations, identify hazards, and recommend solutions to reduce risk and improve safety
• Collaborate closely with insureds, underwriting, claims teams, and agents
• Provide expert guidance on potential loss sources
• Reduce incurred losses
• Implement or strengthen an insured’s risk management programs
• Assess safety programs and deliver training
• Prepare detailed reports to assist in underwriting decisions
• Handle large and/or more complex accounts
• Visit accounts’ facilities to understand the operations and safety programs
• Determine compliance and evaluate safety programs based on OSHA, NFPA, DOT, ANSI and other state and local codes
• Provide loss control consulting services including on-site training

Senior Loss Control Consultant, Greensboro and East Territory

• Conduct on-site loss control surveys and virtual consultations to evaluate operations, identify hazards, and recommend solutions that reduce risk and improve safety
• Collaborate closely with insureds, underwriting, claims teams, and agents to provide expert guidance on potential loss sources
• Deliver training and prepare detailed reports to assist in underwriting decisions
• Complete all required reports and documentation pertaining to account visits
• Visit accounts’ facilities in order to understand the operations, hazards/exposures, and determine the effectiveness of safety programs
• Determine compliance and evaluate safety programs based on OSHA, NFPA, DOT, ANSI and other codes
• Conduct agency visits to promote specific loss control services
• Provide loss control consulting services for written accounts
• Conduct basic Industrial Hygiene and Health surveys, such as noise and ergonomic assessments
• Attend branch large loss meetings and other meetings requiring loss control expertise
• Develop, submit and discuss recommendations with customers to improve conditions

Loss Control Consultant, MD, DE, Philadelphia Territory

Recruitment

• Devise, implement, and lead key strategies and acquisition processes for professional recruiting
• Partner with business leaders to understand business needs and align workforce planning efforts
• Develop, execute, and maintain a corporate talent acquisition strategy
• Manage the talent acquisition process and life-cycle
• Accountable for workforce planning by partnering with business units

Talent Acquisition Business Partner

Underwriter

• Manage and oversee underwriting staff
• Interact with Commercial Lines Territory Managers regarding underwriting decisions
• Assist in the underwriting of complex business
• Achieve production and profitability of the branch
• Perform book of business analysis to identify opportunities for improvement
• Communicate needed business changes
• Lead underwriting development activities
• Ensure adherence to underwriting guidelines and quality programs
• Coordinate with Home Office regarding complex underwriting issues
• Accompany Territory Managers on agent visits as directed
• Perform other duties as assigned by upper management

Manager, Underwriting

Claims Specialist

• Assist with basic, non-complex claims under supervision
• Learn best practices, procedures, and customer-focused service standards
• Accurate preparation of claim file documentation
• Verification of coverages
• Setting/adjusting reserves
• Making appropriate contacts
• Identifying subrogation opportunities
• Achieving best practices type settlements
• Issue payments within authority to appropriate parties
• Follow established procedures for completing work tasks
• Take advantage of available resources to complete work efficiently
• Establish procedures to remain aware of issues and track results
• Successfully complete prescribed professional education courses
• Perform other duties as assigned