Pacific Neuroscience Institute (PNI)

Support Engineer

• Manages agency licensing and appointment processes across multiple states
• Reviews and processes agency appointments
• Maintains agency data
• Files and cancels licenses with state departments
• Provides support and training to underwriting and field staff
• Assists with resolving system issues
• Improves workflows
• Maintains required documentation

Agency Support Technician

Project Manager

• Lead cross-functional teams in delivering technology and business solutions that support strategic goals
• Manage multiple projects - overseeing scope, timelines, budgets, and vendor relationships while following established ePMO standards
• Develop business cases, create project plans, guide team members, and communicate progress to stakeholders and leadership
• Assist with HR recruiting, hires, organizes, directs, coaches, develops staff and assesses performance
• Communicate needed business changes, what is changing, why, anticipated benefits
• Perform research, analysis, and recommendation of development methodologies, languages, tools, techniques, and products
• Develop relationships with industry peers outside the organization
• Participate in various IT and/or Insurance organizations outside the company
• Negotiate and administer vendor, outsourcer and consultant contracts and service agreements
• Ensure Client satisfaction and manage client expectations
• Personally manage components of strategic level projects to ensure delivery of effective on time, on budget, high quality projects/business solutions

Vice President

• Serves as the senior leader responsible for the strategic direction, operational performance, and profitable growth of a regional branch.
• Provides leadership across both commercial and personal lines of business.
• Ensures the execution of a comprehensive operational plan aligned with corporate objectives.
• Oversees significant premium volume and agency operations.
• Cultivates high-performing teams and maintains strong relationships with key agency partners and internal stakeholders.
• Drives sustainable profitability and advances organizational initiatives.
• Fosters a data-driven culture that supports sound business decisions.
• Formulates, articulates, directs and executes the branch office Operational Plan.
• Develop, direct and coach assigned staff.
• Support corporate initiatives and engage employees.
• Proactively addresses and resolves agency issues while maintaining positive agency/company relationships.

Regional Vice President

Solutions Engineer

• Participate in complex development and design efforts
• Ensure application performance
• Manage system patches and upgrades
• Provide technical guidance to development teams
• Participate in code reviews
• Troubleshoot complex issues
• Create system documentation
• Collaborate closely with internal teams and external vendors
• Provides on-call or after hours application / technical support
• Analyze business requirements to design, develop, and assist in end-to-end integrated system solutions
• Provide system level analysis for Enterprise Architecture system upgrades.

Solution Architect

Actuary

• Support the Actuary and Senior Actuary in conducting rate and reserve reviews
• Apply actuarial methodologies, perform detailed pricing and profitability analyses
• Develop data-driven insights to support underwriting, claims, and regulatory filings
• Serve as a departmental resource on data analytics and the use of the Enterprise Data Warehouse
• Prepare rate filing materials, monitoring regulatory activity
• Contribute to the development of actuarial models and tools

Actuarial Assistant

Underwriter

• Supports underwriters in evaluating and processing insurance applications for businesses
• Gathers and reviews documentation, enters data into underwriting systems
• Prepares quotes and communicates with agents and brokers
• Ensures that all submissions are complete and accurate
• Helps streamline the underwriting process and maintain compliance with company guidelines
• Assists with training team members and new employees on tasks
• Monitors emails and assigned work for proper handling
• Gathers necessary data for assigned transactions
• Processes automated and manual transactions for assigned lines of business
• Initiates and follows-up on correspondence with agents
• Works closely with the CSS to resolve errors

Commercial Lines Underwriting Assistant

• Responsible for testing internally developed and third-party software to ensure compliance with company standards
• Managing insurance department rate, form and rule filings
• Creating and executing test plans
• Troubleshooting system issues
• Maintaining accurate documentation
• Providing technical support to agents and branch offices
• Updating underwriting and processing systems
• Ensuring timely communication of regulatory changes
• Developing test matrices and test cases
• Performing application help desk and incoming call support
• Researching issues to identify specific problems
• Independently updating rates, stats and form changes in automated underwriting and processing systems
• Gathering and researching systems information for business requirements or change requests
• Analyzing insurance department, bureau or other regulatory circulars
• Updating technical manuals and ensuring timely implementation