Pacific Life

Marketing

• Use SQL to build targeted audiences from Snowflake data for marketing campaigns such as product launches etc.
• Leverage Marketing Cloud automation studio to pipeline the audiences into data extensions
• Conduct basic to advanced analyses of marketing data (CRM, Email, Engagement, etc.) to find opportunities to optimize or automate our marketing practices and explain trends in our data and the drivers of our marketing results
• Define, endorse, and implement end-to-end Marketing metrics & KPIs
• Share analytics across marketing groups and help drive adoption of Marketing Analytics efforts
• Research new Marketing technologies and solutions for our marketing technology stack based on the strategic goals of the Marketing Department
• Play a key role in the evaluation and addition of new technologies
• Identify and implement streamlined processes for data reporting and communication and use analytic models to identify insights to drive key decisions across leadership and the organization
• Provide mentorship to other members of the team and the marketing organization on standard methodologies for design, implementation, and testing of pioneering analytics insights
• Leverage tools like R, Tableau, Python, and SQL to drive efficient analytics

Senior Marketing Analytics Analyst

Business Analyst

• Assist in gathering and organizing actuarial data for integration with Prophet and IT systems
• Support coordination of data updates across various teams, ensuring proper alignment with actuarial modeling needs
• Help maintain consistency across Prophet tables, aiding in data standardization and structure improvements
• Provide support for new product implementations, including updates to assumption changes, asset/market/scenario model inputs, and reinsurance data
• Assist in tracking data-related changes and ensuring seamless integration into production processes
• Work closely with the Actuarial Data Steward and modeling team to streamline regression testing and development
• Perform data validation checks and assist with cleansing activities to maintain high-quality actuarial data
• Help monitor and troubleshoot data inconsistencies, ensuring timely resolution of issues affecting quarterly reports
• Support the implementation of governance controls for centralized data tables
• Assist in maintaining reference data tables, including updating product information, risk codes, cap rates, and other critical data elements
• Support updates to cohort mapping tables with new Prophet file names assigned to products
• Ensure accurate organization of policy information within various data domains
• Identify opportunities to improve efficiency in data handling and processing
• Assist in managing input data to minimize issues related to missing or changed tables
• Help resolve reproducibility challenges caused by structural changes in data tables
• Assist in data exploration and analysis, providing insights for actuarial and business users
• Support reporting and ad-hoc analysis by extracting and organizing key actuarial data
• Help maintain documentation of actuarial data processes for both actuarial and non-actuarial teams
• Support training efforts by assisting in the development of reference materials and guidance for data-related tasks

Business Analyst – Actuarial Data

QA Engineer

• Perform detailed quality audits of life insurance inforce transactions, including financial, disbursement, policy change, and title change activity
• Evaluate transaction processing for adherence to established procedures, controls, regulatory requirements, and service standards
• Document audit findings and classify defect types, root causes, and emerging risk patterns
• Partner with operations leaders, trainers, and associates to clarify expectations and support corrective action planning
• Analyze audit results to identify trends, themes, and opportunities for operational improvement
• Contribute to reporting and insight development that informs leadership decision-making
• Support continuous improvement initiatives aimed at increasing quality, efficiency, and consistency
• Participate in calibration sessions to ensure audit accuracy, consistency, and alignment across reviewers

Operations Quality Assurance Analyst

Financial Planning and Analysis

• Support post-issue servicing for annuity and life insurance products by reviewing and processing policy and contract changes, conversions, reinstatements, exchanges, withdrawals, loans, electronic fund transfers, and registration updates
• Identifying incomplete, inaccurate, or non-compliant transaction requests and partnering with clients to resolve outstanding requirements
• Maintaining accurate client records across internal systems
• Ensuring all transactions meet departmental quality, productivity, and service standards
• Support producer licensing and contracting operations by reviewing and processing producer contracting applications, appointments, licensing updates, continuing education, and errors & omissions documentation
• Ensuring documentation meets regulatory requirements, company policies, and service level agreements
• Communicating with producers, regulatory agencies, legal/compliance teams, and field offices to obtain required documentation and approvals
• Maintaining accuracy across high-volume licensing and contract data

Financial Operations Associate

Medical Director

• Providing consultative services to staff underwriters
• Providing critical input to risk selection and risk assessment for life insurance products
• Review cases providing a medical appraisal of mortality and morbidity risk
• Interprets medical information including EKG, X-ray and other diagnostic tests to evaluate and make Underwriting decisions
• Ensures compliance with government regulations applicable to risk selection
• Help support strategy and Transformation of the Underwriting discipline
• Promote thought leadership and collaboration among the Medical Staff
• Continuously review and seek out new industry information that directly or indirectly impacts Life Underwriting
• Represent Pacific Life in industry committees
• Informs and provides educational support to underwriting staff in individual and department communications
• Consults and advises the Underwriting Leadership on business strategies and best practices
• Collaborate on the development of future policies and practices
• Evaluate and identify trends and training gaps
• Identify areas of improvement underwriting guidelines and processes