Internal Sales Specialist
Wealth Enhancement Group
Director, Inside Sales – Genomics Instruments, Consumables
PacBio
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Massachusetts, New York, North Carolina • 🇺🇸 United States
Visit company websiteSalary
💰 $169,000 - $253,600 per year
Job Level
Lead
About the role
- Lead, coach, and manage a team of Inside Sales Representatives to achieve and exceed pipeline, sales, and revenue goals.
- Implement and manage a disciplined sales process with clear KPIs (calls, emails, SQLs, opportunities created, conversion rates).
- Drive pipeline development through inbound and outbound prospecting, nurturing leads, and progressing opportunities.
- Partner with Marketing to execute targeted demand generation campaigns and track ROI.
- Collaborate with Field Sales and Channel Partners to ensure alignment of strategies and account coverage.
- Expand consumables sales by building repeat-purchase programs, driving upsell/cross-sell campaigns, and increasing utilization in existing accounts.
- Identify and execute strategies to penetrate new markets/verticals such as Biopharma and Clinical.
- Forecast and report on team performance with accuracy; deliver insights to improve process efficiency.
- Leverage CRM and sales enablement tools to measure productivity, track KPIs, and ensure data accuracy.
- Recruit, onboard, and develop talent within the ISR team to build a strong internal sales pipeline.
Requirements
- Minimum 5 years of experience leading Inside Sales teams in Life Sciences, Genomics, Biotech, or related high-technology industries.
- Proven track record of achieving sales and pipeline growth through structured inside sales processes.
- Strong knowledge of sales productivity tools and CRM platforms (e.g., Salesforce, HubSpot, Outreach, SalesLoft).
- Demonstrated ability to measure and manage KPIs: calls, emails, SQLs, pipeline created, opportunity conversion, and revenue impact.
- Experience growing consumables and recurring revenue streams within existing customer bases.
- Ability to design and implement programs that expand penetration into new verticals (Biopharma, Clinical, etc.).
- Strong leadership skills with experience recruiting, mentoring, and scaling high-performing inside sales teams.
- Excellent communication, organizational, and analytical skills.
- Bachelor’s degree required; advanced degree in Business or Life Sciences preferred.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales processpipeline developmentdemand generationKPI managementforecastinglead nurturingupsellcross-sellrevenue growthmarket penetration
Soft skills
leadershipcoachingcommunicationorganizational skillsanalytical skillsmentoringteam managementcollaborationtalent developmentstrategic thinking
Certifications
Bachelor’s degreeadvanced degree in Businessadvanced degree in Life Sciences
