PacBio

Sales

• Lead, coach, and develop the West Region commercial team to achieve revenue, growth, and strategic objectives.
• Build and execute comprehensive regional business plans aligned with corporate priorities and customer needs.
• Directly manage and support key strategic and enterprise accounts to drive long-term partnerships and revenue expansion.
• Foster a culture of accountability, collaboration, and continuous improvement across the team.
• Partner with Strategic Marketing, Product Marketing, and Customer Support to optimize customer engagement and solution delivery.
• Provide accurate, data-driven forecasting and pipeline management within our current forecasting tools.
• Act as a visible and accessible leader - spending time in the field with customers and team members to identify opportunities and remove barriers.
• Collaborate with global and cross-functional counterparts to ensure alignment across multinational and strategic accounts.
• Represent PacBio at key conferences, customer meetings, and industry events, serving as a trusted ambassador for the company and its mission.

Associate Director, District Sales – West Coast

Account Manager

• Directly responsible for revenue from sales of PacBio instruments and consumables in the defined territory.
• Exceed annual and quarterly sales objectives while building a sufficient pipeline of future opportunities to ensure ongoing territory growth.
• Qualify and develop new opportunities within the territory while utilizing account management and relationship building skills to cultivate the existing customer base.
• Develop territory specific sales plans, coordinate field teams, and execute strategies to achieve commercial objectives.
• Establish and build relationships with key decision makers and economic buyers.
• Work cooperatively with various departments within the organization to ensure that product capabilities, advantages, and advancements are effectively communicated to the customer base.
• Utilize a CRM system according to standard protocols for pipeline management, accurate forecasting, and communication with field and internal personnel.

Territory Account Manager

Inside Sales

• Lead, coach, and manage a team of Inside Sales Representatives to achieve and exceed pipeline, sales, and revenue goals.
• Implement and manage a disciplined sales process with clear KPIs (calls, emails, SQLs, opportunities created, conversion rates).
• Drive pipeline development through inbound and outbound prospecting, nurturing leads, and progressing opportunities.
• Partner with Marketing to execute targeted demand generation campaigns and track ROI.
• Collaborate with Field Sales and Channel Partners to ensure alignment of strategies and account coverage.
• Expand consumables sales by building repeat-purchase programs, driving upsell/cross-sell campaigns, and increasing utilization in existing accounts.
• Identify and execute strategies to penetrate new markets/verticals such as Biopharma and Clinical.
• Forecast and report on team performance with accuracy; deliver insights to improve process efficiency.
• Leverage CRM and sales enablement tools to measure productivity, track KPIs, and ensure data accuracy.
• Recruit, onboard, and develop talent within the ISR team to build a strong internal sales pipeline.

Director, Inside Sales – Genomics Instruments, Consumables

• Directly responsible for revenue from sales of PacBio instruments and consumables in the defined territory.
• Exceed annual and quarterly sales objectives while building a sufficient pipeline of future opportunities to ensure ongoing territory growth.
• Qualify and develop new opportunities within the territory while utilizing account management and relationship building skills to cultivate the existing customer base.
• Develop territory specific sales plans, coordinate field teams, and execute strategies to achieve commercial objectives.
• Establish and build relationships with key decision makers and economic buyers.
• Work cooperatively with various departments within the organization to ensure that product capabilities, advantages, and advancements are effectively communicated to the customer base.
• Utilize a CRM system according to standard protocols for pipeline management, accurate forecasting, and communication with field and internal personnel.
• May be required from time to time to visit and work at PacBio locations as necessary for the proper performance of duties.

Senior Territory Account Manager

Backend Engineer

• Utilize expertise in modern C++ and CUDA programming to test, debug, validate, improve, and optimize signal processing and related sequence analysis algorithms for SMRT sequencing instruments
• Collaborate closely with cross-functional teams to understand requirements and implement high-performance software solutions
• Conduct kernel and system performance benchmarks to ensure and improve the efficiency and overall performance of sequencing instruments
• Explore and test latest hardware for future instruments
• Reduce time to results by implementing algorithms from research, re-implementing existing solutions with improved production quality, and porting solutions to GPGPU using CUDA
• Identify and fix performance bottlenecks and modernize existing code bases
• Maintain thorough and clear documentation of software design, implementation, and optimizations
• Collaborate with team members to share insights, best practices, and contribute to a culture of continuous improvement
• Maintain highest standards of excellence and participate in periodic travel or onsite work as required

Software Engineer, C++ and CUDA

Engineer

• Develop high-performance on-instrument software tools and algorithms that advance scientific understanding.
• Design and implement efficient bioinformatics algorithms for sequence analysis in modern C++, meeting performance-critical requirements.
• Profile and optimize code to enhance memory efficiency and computational speed.
• Develop clean, well-documented APIs and libraries suitable for integration into broader software ecosystems.
• Collaborate with team members, sharing insights and best practices, and fostering a culture of continuous improvement.
• Maintain comprehensive and clear documentation covering software design, implementation, and optimization strategies.

Associate Director, District Sales – West Coast

Territory Account Manager

Director, Inside Sales – Genomics Instruments, Consumables

Senior Territory Account Manager

Software Engineer, C++ and CUDA

Staff / Sr Staff / Principal I Engineer, Bioinformatics Software