Oxford Medical Simulation

Solutions Engineer

• Partner with Account Executives on strategy for prospects who have reached the sales demo stage
• Lead product demonstrations and proof-of-concept engagements tailored to each prospect's clinical and operational workflows
• Configure and customize demo environments to reflect real-world healthcare use cases
• Custom mapping of OMS content to prospects’/clients’ specific curriculum
• Complete site set-up and configuration for new clients
• Serve as the technical lead during client onboarding, ensuring a smooth transition from signed contract to live production environment
• Develop and deliver role-based training programs for end users, administrators, and clinical staff
• Create onboarding documentation, training guides, video walkthroughs, and knowledge base articles
• Work with OMS and client IT teams to coordinate technical integrations as needed (i.e. SSO)
• Collaborate with Account Management team to manage onboarding timelines and resolve technical blockers
• Conduct go-live readiness assessments

Solutions Engineer – US Healthcare, Academia