Operations Specialist
Cnect
Director of Media Operations
Owner.com
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $180,000 - $220,000 per year
Job Level
Lead
About the role
- Work in close partnership with the VP of Media on Media Team org planning and growth, set direction and the operating cadence for all channels.
- Define an ongoing strategy for prioritization of organic channels, secure executive buy in on resource allocation, and make clear tradeoff calls for our media investments.
- Identify key hiring and resourcing needs to increase our follower growth by orders of magnitude, develop and execute recruiting plans end to end.
- Architect and lead the operational backbone of Owner’s media organization across both the customer and talent brands.
- Manage vendor relationships and deliverables ensuring quality, speed to publish and optimize cost per asset.
- Build systems, dashboards, and automations that improve team velocity, visibility, and use them to drive cross-functional decisions
- Ensure our media teams are always ahead of the ball on media inputs and outputs— with conflict-free production planning, resource management, and posting calendars
- Create real-time reporting infrastructure that turns creative output into measurable audience growth and business impact
- Hit clear “can’t miss” KPIs for our team, increase publishing frequency, raise asset quality, and reduce redundant work across channels
Requirements
- 6+ years of experience in media operations, project management, or technical operations in a media-focused environment
- 2+ years managing cross-functional projects or teams (media, analytics, engineering)
- Advanced proficiency in project management tools for Media: ClickUp, Notion, or Asana - plus automation tools like Zapier, Airtable, or similar
- Proven ability to identify bottlenecks, build scalable workflows, and lead complex operational systems
- Strong analytical instincts with experience designing dashboards or automated reporting
- Meticulous attention to detail — from file structure and compliance to naming conventions and SOPs
- Excellent communicator who thrives in a fast-paced, entrepreneurial environment.
Benefits
- comprehensive health coverage
- a remote-first workplace
- unlimited PTO - plus extra fun perks!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
media operationsproject managementtechnical operationscross-functional project managementworkflow buildingdashboard designautomated reporting
Soft skills
analytical instinctsattention to detailcommunicationleadershiporganizational skills
