Cnect

Operations Specialist

Cnect

full-time

Posted on:

Location Type: Hybrid

Location: El Segundo • California • 🇺🇸 United States

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Salary

💰 $67,000 - $75,000 per year

Job Level

Mid-LevelSenior

About the role

  • Configure and manage Smarsh email retention settings for the Channel Operations team
  • Maintain and oversee Smarsh access for Supervision teams
  • Develop ad hoc and customized reports for credit unions, banks, and field teams
  • Troubleshoot and resolve Salesforce cases, including case setup and follow-through

Requirements

  • Familiarity with Smarsh, Salesforce, or similar compliance and reporting platforms
  • Exceptional attention to detail and ability to prioritize multiple tasks effectively
  • Strong problem-solving skills with a proactive mindset toward operational improvements
  • Excellent communication and collaboration abilities across teams
  • High school diploma or equivalent
Benefits
  • Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
  • Easy access to mental health benefits to meet our team members and their families where they are.
  • 20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
  • 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
  • Paid parental leave to support all team members with birth, adoption, and foster.
  • Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
  • Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
attention to detailproblem-solvingprioritizationcommunicationcollaboration
Certifications
high school diploma
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