Operations Specialist

Cnect

full-time

Posted on: 10/21/2025

Location Type: Hybrid

Location: El Segundo • California • 🇺🇸 United States

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💰 $67,000 - $75,000 per year

Mid-LevelSenior

About the role

Configure and manage Smarsh email retention settings for the Channel Operations team
Maintain and oversee Smarsh access for Supervision teams
Develop ad hoc and customized reports for credit unions, banks, and field teams
Troubleshoot and resolve Salesforce cases, including case setup and follow-through

Familiarity with Smarsh, Salesforce, or similar compliance and reporting platforms
Exceptional attention to detail and ability to prioritize multiple tasks effectively
Strong problem-solving skills with a proactive mindset toward operational improvements
Excellent communication and collaboration abilities across teams
High school diploma or equivalent

Benefits

Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20+ days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Tip: use these terms in your resume and cover letter to boost ATS matches.

attention to detailproblem-solvingprioritizationcommunicationcollaboration

high school diploma