Outsourcey

Designer

• Produce accurate and detailed 3D mechanical services models using Revit.
• Prepare coordinated shop drawings for HVAC installations, including duct work, pipework, and equipment layouts.
• Work closely with engineers, project managers, and site teams to ensure design intent is maintained and documentation is constructible.
• Incorporate and manage fabrication-level detailing in Revit for prefabrication and site installation purposes.
• Ensure models and drawings are compliant with project specifications and industry standards.
• Collaborate with internal teams and external consultants via platforms such as Autodesk Construction Cloud BIM Collaborate (preferred).
• Maintain drawing registers, revision control, and documentation accuracy.

Mechanical/Structural Design Draftsperson

Digital Marketing

• Provides support for a team of strategists with updates and optimization-related tasks.
• Assist in conducting search query reports, keyword list updates, creative swaps, special updates, and preview link generation.
• Perform account-wide changes for repeatable, manual tasks that impact the entire portfolio.
• Manage geo fencing campaign work, including account launches, geo extensions, and fence + special updates.
• Perform concession and image updates across Paid Search, Pmax, Display, and Paid Social platforms as needed by the client.
• Handle paid media tracking and tagging setup, ensuring proper implementation and troubleshooting any tracking-related issues in Google Tag Manager and Google Analytics.
• Perform Quality Assurance (QA) checks on all new campaigns across Paid Search, Paid Social, Display, Performance Max, Demand Gen, YouTube, Native, and Audio to ensure 100% accuracy.
• Aid in the implementation of agency-wide audits and platform changes, such as conversion settings, bid strategy updates, and account structure modifications.
• Stay up-to-date with trends, best practices, and platform algorithm changes across both the multifamily and digital marketing industry.
• Actively contribute to department and team meetings.

Paid Media Coordinator – Digital Marketing Agency Experience

Executive Assistant

• Respond promptly to inbound customer messages via SMS, email, and messaging platforms
• Provide professional, templated responses while ensuring messages are personalized and accurate
• Monitor communication channels to ensure no customer inquiries are missed
• Process and review work orders for accuracy, completeness, and quality control
• Enter and update customer and service data within internal systems
• Assist with scheduling service appointments and updating scheduling changes
• Support territory managers by ensuring accurate job details and scheduling coordination
• Identify and flag service or communication discrepancies for correction
• Maintain real-time communication updates for service status, appointment confirmations, and customer inquiries
• Generate end-of-shift reports summarizing completed tasks, communication activity, and outstanding items
• Assist with data entry and documentation of service records
• Support operational efficiency by maintaining organized workflows and tracking systems
• Assist with quality assurance checks to ensure customer information and service details are correct
• Help maintain customer satisfaction by ensuring clear, timely, and professional communication.

Accounts Receivable

• Main Focus: Processing customer payments by allocating them to the appropriate invoice (ie. Customer payment allocations in SAP).
• Portal uploads – uploading invoices into portal.
• Small other ad hoc tasks as required to assist Shared Services team.
• Prepare and issue accurate invoices to customers on time, ensuring all billing details comply with company guidelines.
• Track incoming payments from customers and record them accurately within the financial system.
• Manage the accounts receivable email inbox, ensuring timely responses to customer inquiries and follow-ups on overdue accounts.
• Follow up on overdue accounts using phone calls, emails, and written communications, working to resolve outstanding balances promptly.

Accounts Receivable Specialist, Collections Focus

Social Media Manager

• Schedule and publish social media posts across platforms (e.g. Facebook, Instagram, LinkedIn)
• Design engaging social media content using Canva or similar tools
• Adapt content to align with brand guidelines, campaigns, and promotions
• Monitor comments and messages and respond in a timely, professional manner
• Maintain a content calendar in line with internal SOPs
• Answer inbound customer calls, emails, and social media enquiries
• Qualify inbound leads by gathering key information (needs, budget, timeline, decision-maker status)
• Accurately log lead details into CRM or tracking systems
• Dispatch qualified leads to the appropriate sales team member
• Follow up with prospects where required to ensure smooth handover
• Assist the sales team with preparation of sales support documentation
• Create and update order forms, quotes, and client onboarding documents
• Ensure all sales documentation is accurate, complete, and compliant with internal processes

Social Media, Sales Support Specialist

Email Marketing Manager

• Create Email Marketing campaigns using our proprietary EL90 targeting to increase brand awareness for apartment communities across the U.S., including single-family homes, student housing, and 55+ communities.
• Design, test, deploy, and report on the effectiveness of these campaigns while working within our SLAs.
• Manage around 55+ accounts every month
• Stay up to date on new technologies, discussions, and changes in email marketing overall and specific to the multifamily industry, incorporate and test in campaigns.
• Support companywide email marketing initiatives.

Mechanical/Structural Design Draftsperson

Paid Media Coordinator – Digital Marketing Agency Experience

Executive Assistant

Accounts Receivable Specialist, Collections Focus

Social Media, Sales Support Specialist

Email Marketer