Outsourcey

Accounts Receivable Specialist, Collections Focus

Outsourcey

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Main Focus: Processing customer payments by allocating them to the appropriate invoice (ie. Customer payment allocations in SAP).
  • Portal uploads – uploading invoices into portal.
  • Small other ad hoc tasks as required to assist Shared Services team.
  • Prepare and issue accurate invoices to customers on time, ensuring all billing details comply with company guidelines.
  • Track incoming payments from customers and record them accurately within the financial system.
  • Manage the accounts receivable email inbox, ensuring timely responses to customer inquiries and follow-ups on overdue accounts.
  • Follow up on overdue accounts using phone calls, emails, and written communications, working to resolve outstanding balances promptly.

Requirements

  • Minimum 2.5 years of experience in an accounts receivable position or a similar finance-related role, with demonstrated expertise in debt collection.
  • Must have experience in accounts receivable, with a proven track record of handling invoicing and payments.
  • Proficiency in accounting software such as MYOB, Xero, or SAP (client is using SAP; good to have but not required).
  • Strong skills in using MS Excel for financial reporting.
  • Attention to Detail: Exceptional accuracy in handling numerical data to ensure error-free financial records and reports.
  • Strong verbal and written communication skills.
  • Ability to build and maintain positive relationships with customers and internal teams.
  • Skilled at identifying discrepancies, investigating issues, and implementing effective resolutions.
  • Excellent organizational abilities to handle multiple tasks and meet strict deadlines in a fast-paced environment.
Benefits
  • Competitive salary
  • Opportunity to shape the HR function of a rapidly growing BPO.
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
  • Career growth and development opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivableinvoicingdebt collectionfinancial reportingnumerical data accuracy
Soft Skills
attention to detailverbal communicationwritten communicationrelationship buildingorganizational abilities