About the role
- **Shopify Product Management:** Upload, edit, and maintain product listings, descriptions, images, tags, collections, and redirects.
- **Image Cropping & Optimisation:** Prepare, resize, and compress product images for consistency and fast site performance.
- **Data Entry & Accuracy:** Ensure all product details, SKUs, pricing, and inventory levels are entered accurately.
- **Basic HTML & CSS Knowledge:** Adjust product formatting, layout, or styling within Shopify themes when required.
- **Content Updates:** Manage homepage banners, promotional content, and basic page updates through the Shopify admin.
- **Order & Inventory Support:** Assist with order updates, refunds, and stock adjustments as needed.
- **Reporting:** Generate and maintain basic sales, product, or inventory reports as directed.
- **Communication:** Maintain clear and professional communication with internal teams and suppliers.
- **Autonomous Work Ethic:** Work independently while proactively updating managers on progress and issues.
- **Customer Support Potential:** Provide support with customer service or other administrative tasks when required.
- **Platform Familiarity:** Utilise Shopify apps, integrations, and the admin panel effectively to enhance workflow.
Requirements
- Proven experience working with **Shopify** or similar e-commerce platforms.
- Strong **attention to detail** and organisational skills.
- Basic knowledge of **HTML and CSS**.
- Proficiency in **image editing tools** (e.g., Canva, Photoshop, or similar).
- Excellent **written and verbal communication** skills.
- Ability to **work independently** with minimal supervision.
- Familiarity with **Shopify apps and integrations** is an advantage.
- Prior experience in **e-commerce administration** or **online retail support** is preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ShopifyHTMLCSSimage editing toolsdata entryinventory managementreportingproduct managementorder supporte-commerce administration
Soft skills
attention to detailorganisational skillscommunicationautonomous work ethiccustomer support