Senior Solutions Architect, Pre-Sales
Semperis
Azure
Solutions Consultant
Outreach
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Washington • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Become and act as a subject matter expert on the Outreach platform and act as a trusted advisor to customers and internal teams
- Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
- Help qualify opportunities through in-depth discovery of customer and prospect business processes to identify opportunities and risks during the sales process
- Participate in product demonstrations highlighting Outreach's business value
- Understand goals and value propositions for various stakeholders within customer organizations
- Ensure effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
- Build industry credibility through continuous learning of new sales trends and technology
- Collaborate with Product, Customer Success, and other Outreach teams to build a better company and platform for customers
- Share product and selling knowledge with other Outreach teams to strengthen skills and support customers
Requirements
- 2+ years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
- Ability to become and act as a subject matter expert on the Outreach platform
- Inquisitive: ask thoughtful questions to unearth pain points and elicit new ideas
- Problem Solver: translate customer use cases and business goals into scalable, value-based solutions
- Excellent presentation skills: deliver engaging demonstrations for diverse stakeholder personas
- Ability to partner and collaborate with Sales and cross-functional teams
- Experience qualifying opportunities via in-depth discovery of customer business processes
Benefits
- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
- Incentive compensation, bonus, restricted stock units, and benefits (may be offered)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Outreach platformcustomer business processessales processproduct demonstrationsvalue-based solutions
Soft skills
subject matter expertinquisitiveproblem solverexcellent presentation skillscollaboration
